This analysis describes what Zoom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
How other platforms handle this
We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.
If you pick your car up later...or drop it off earlier than agreed in your booking Confirmation, the Service Provider will not refund you for the "unused" time.
After one year from payment, you will no longer be eligible for any refund, including for any unused Testing Services.
"If the Services begin before any withdrawal or cooling-off period, or you fail to terminate your Services during the right of withdrawal or cooling-off period, then you acknowledge that you lose any termination rights under this Section 12.9.Excerpt from Zoom's Terms of Service
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The clause states: “If the Services begin before any withdrawal or cooling-off period, or you fail to terminate your Services during the right of withdrawal or cooling-off period, then you acknowledge that you lose any termination rights under this Section 12.9.”
ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.
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