Zoom · Zoom Terms of Service · View original document ↗

Customer Responsible for End User Compliance

High severity High confidence Explicitdocumentlanguage Common · 299 of 352 platforms
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This analysis describes what Zoom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The clause places the legal burden of End User conduct on the customer, meaning the customer may be held accountable for violations committed by others using their account.

Consumer impact (what this means for users)

The reader bears responsibility for all actions taken by their End Users and must affirmatively ensure those End Users comply with the agreement and Zoom's policies.

How other platforms handle this

Datadog Medium

If you use this website from other locations, you are responsible for compliance with local Applicable Laws.

Perplexity AI Medium

Additional terms and conditions from Merchants will apply to any purchases you make using ProShop, and you are responsible for reviewing and complying with such additional terms and conditions

ActiveCampaign Medium

You agree that we may, but have no obligation, to identify you as a customer of ActiveCampaign and that ActiveCampaign may, in its sole discretion, refer to you by name, trade name, trademark, logo and other proprietary marks or words...

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▸ View Original Clause Language DOCUMENT RECORD
"
You are responsible for the activities of all your End Users, including ensuring that all End Users will comply with the terms and conditions of this Agreement and any applicable Zoom policies.

— Excerpt from Zoom's Zoom Terms of Service

Provision details

Document information
Document
Zoom Terms of Service
Entity
Zoom
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-068741
Document ID
CA-D-00189
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
3385024743a75574626b51f881a9738c05304ab376fceea966cffae9ca98a626
Analysis generated
July 9, 2026 05:33 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Zoom
Document: Zoom Terms of Service
Record ID: CA-P-068741
Captured: 2026-07-09 05:33:17 UTC
SHA-256: 3385024743a75574…
URL: https://conductatlas.com/platform/zoom/zoom-terms-of-service/provision/CA-P-068741/customer-responsible-for-end-user-compliance/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Zoom's Customer Responsible for End User Compliance clause do?

The clause places the legal burden of End User conduct on the customer, meaning the customer may be held accountable for violations committed by others using their account.

How does this clause affect you?

The reader bears responsibility for all actions taken by their End Users and must affirmatively ensure those End Users comply with the agreement and Zoom's policies.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 299 platforms. See the full comparison.

Is ConductAtlas affiliated with Zoom?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zoom.