This analysis describes what Zoom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This restriction is important for parents and educators to understand — Zoom's standard consumer service is not designed or approved for children under 16, which has implications for school and family use.
The agreement states that Zoom may use content from meetings, chats, recordings, and other interactions to improve its services and train AI models, subject to available opt-out controls in account settings. The terms also include a binding arbitration clause and class action waiver for US users, meaning disputes must proceed through individual arbitration rather than litigation or class proceedings unless users opt out in writing within 30 days. You can opt out of AI content training by adjusting settings in your Zoom account portal, and opt out of arbitration by sending written notice to Zoom's legal department within 30 days of first agreeing to these terms.
How other platforms handle this
The Services are not directed to children who are under the age of 13. OpenSea does not knowingly collect personally identifiable information from children under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to remove such infor...
The Services are not directed to children under the age of 13. We comply with the Children's Online Privacy Protection Act (COPPA). If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you a...
You affirm that you are either more than 18 years of age, or an emancipated minor, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms of Use, and to a...
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"The Services are not intended for, and should not be used by, anyone under the age of 16. You are responsible for ensuring that all use of your account complies with this provision. If you are under 18, you may only use the Services with the involvement of a parent or guardian. We reserve the right to terminate your account and refuse service if we learn that you are under the age of 16.— Excerpt from Zoom's Zoom Terms of Service
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This restriction is important for parents and educators to understand — Zoom's standard consumer service is not designed or approved for children under 16, which has implications for school and family use.
ConductAtlas has identified this type of provision across 6 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zoom.