DoorDash · DoorDash Terms of Service · View original document ↗

Age Restriction and COPPA Compliance

Medium severity Rare · 6 of 325 platforms
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This analysis describes what DoorDash's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

If a minor under 13 creates an account, their data may have already been collected before DoorDash becomes aware — and the burden to identify and report this falls on parents.

Consumer impact (what this means for users)

The DoorDash Terms of Service bind all users to mandatory individual arbitration and a class action waiver, meaning most legal disputes with DoorDash must be resolved through a private arbitration process rather than in court or as part of a group lawsuit. Users also agree to DoorDash's data collection practices covering location, device, transaction, and usage data as described in the incorporated Privacy Policy. You can opt out of the arbitration agreement within 30 days of first accepting the Terms by sending written notice to DoorDash's designated arbitration opt-out address.

How other platforms handle this

OpenSea Medium

The Services are not directed to children who are under the age of 13. OpenSea does not knowingly collect personally identifiable information from children under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to remove such infor...

Ticketmaster Medium

You affirm that you are either more than 18 years of age, or an emancipated minor, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms of Use, and to a...

StockX Medium

The Service is not directed to children under the age of 13. We do not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register for the Service. If we learn that we have collected personal information from a child under age 13, we will ...

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▸ View Original Clause Language DOCUMENT RECORD
"
The Services are not directed to children under the age of 13. We comply with the Children's Online Privacy Protection Act (COPPA). If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you are under 18, you may only use the Services with the involvement of a parent or guardian.

— Excerpt from DoorDash's DoorDash Terms of Service

Applicable regulations

CCPA/CPRA
California, USA
FTC Act Section 5
United States Federal
GDPR
European Union

Provision details

Document information
Document
DoorDash Terms of Service
Entity
DoorDash
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 9, 2026
Record ID
CA-P-004696
Document ID
CA-D-00133
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
4064e157e8d3b5350ccc89583e7e510b1011e949a30b4e2f033535f164aaaa3b
Analysis generated
May 7, 2026 07:45 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: DoorDash
Document: DoorDash Terms of Service
Record ID: CA-P-004696
Captured: 2026-05-07 07:45:10 UTC
SHA-256: 4064e157e8d3b535…
URL: https://conductatlas.com/platform/doordash/doordash-terms-of-service/age-restriction-and-coppa-compliance/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does DoorDash's Age Restriction and COPPA Compliance clause do?

If a minor under 13 creates an account, their data may have already been collected before DoorDash becomes aware — and the burden to identify and report this falls on parents.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 6 platforms. See the full comparison.

Is ConductAtlas affiliated with DoorDash?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by DoorDash.