When you use Zoom, the platform collects and processes your audio, video, chat messages, and any transcripts generated during meetings. This data is used to deliver Zoom's services, including features like recordings and AI-generated summaries.
This analysis describes what Zoom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that Zoom's data collection extends to the substantive content of your meetings, not just metadata. Audio, video, transcripts, and in-meeting messages are all within the scope of Zoom's data processing, which has implications for confidentiality of discussions and information shared during calls.
Every meeting you participate in on Zoom may result in the collection and processing of your voice, image, written messages, and AI-generated transcripts. The extent to which this content is retained or used depends on host and administrator settings.
How other platforms handle this
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"Zoom collects and processes content generated during Zoom meetings, webinars, and other collaborative sessions, including audio, video, transcripts, and in-meeting messages. This content is processed to provide the Zoom services, including features like meeting summaries, recordings, and transcriptions.Excerpt from Zoom's Privacy Statement
REGULATORY LANDSCAPE: This provision implicates GDPR Article 9 where meeting content may include special categories of data (health, political views, religious beliefs revealed in conversation).
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This provision establishes that Zoom's data collection extends to the substantive content of your meetings, not just metadata. Audio, video, transcripts, and in-meeting messages are all within the scope of Zoom's data processing, which has implications for confidentiality of discussions and information shared during calls.
Every meeting you participate in on Zoom may result in the collection and processing of your voice, image, written messages, and AI-generated transcripts. The extent to which this content is retained or used depends on host and administrator settings.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zoom.