This analysis describes what Zoom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The provision operationalizes Zoom's compliance with the Children's Online Privacy Protection Act (COPPA) and similar regulatory frameworks that restrict data collection from minors. It establishes the service's account eligibility criteria and defines the entity's responsibility boundaries regarding child data collection.
The terms authorize account creation only for individuals 16 and older, which establishes eligibility requirements for service access. Parents or guardians who believe their child under 16 has submitted personal information are authorized to contact Zoom's privacy department to request information handling or deletion.
How other platforms handle this
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 without parental consent. If we become aware that a child under 13 has provided us with personal information without parental consent, we will take steps to remo...
Our websites and mobile applications are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 without parental consent. If we learn that we have collected personal information from a child under 13 without parental consent, we will...
The Services are intended for users who are 13 years of age or older. If you are under 13 years of age, you are not permitted to use the Services. By using the Services, you represent and warrant that you are 13 years of age or older. If you are between 13 and 18 years of age, you may only use the S...
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"Zoom does not allow children under the age of 16 to sign up for a Zoom account. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child under 16 has provided personal information to Zoom, please contact us at privacy@zoom.us.— Excerpt from Zoom's Zoom Privacy Statement
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The provision operationalizes Zoom's compliance with the Children's Online Privacy Protection Act (COPPA) and similar regulatory frameworks that restrict data collection from minors. It establishes the service's account eligibility criteria and defines the entity's responsibility boundaries regarding child data collection.
The terms authorize account creation only for individuals 16 and older, which establishes eligibility requirements for service access. Parents or guardians who believe their child under 16 has submitted personal information are authorized to contact Zoom's privacy department to request information handling or deletion.
ConductAtlas has identified this type of provision across 3 platforms. See the full comparison.
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