If you live in California, you have legal rights to see what personal data Zoom has collected about you, ask for it to be deleted or corrected, and opt out of Zoom sharing your data for advertising purposes. You can submit these requests through Zoom's online privacy request form.
This analysis describes what Zoom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision discloses the specific legal rights available to California residents under CCPA and CPRA, including the right to opt out of the sale or sharing of personal information with third parties for advertising purposes. The non-discrimination right means Zoom states it will not penalize you for exercising these rights.
California residents can formally request access to, deletion of, or correction of their personal data held by Zoom, and can opt out of the sharing of their data with advertising partners. These requests can be submitted at https://zoom.us/privacytools.
How other platforms handle this
If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA). These rights may include: the right to know about personal information collected, disclosed, or sold; the right to delete personal information collected from you; the right to opt-out of t...
California law gives residents the right to know what personal information we collect, use, share or sell; to delete personal information under certain circumstances; to opt-out of the sale or sharing of their personal information; to correct inaccurate personal information; to limit the use and dis...
If you are a California resident, you have the right to know what personal information we collect, use, disclose, and sell about you. You have the right to request deletion of your personal information, subject to certain exceptions. You have the right to opt out of the sale or sharing of your perso...
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"If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect about you, the right to delete personal information we have collected from you, the right to correct inaccurate personal information, the right to opt out of the sale or sharing of your personal information, and the right to non-discrimination for exercising these rights. To submit a request to exercise these rights, please visit our Privacy Request Form.— Excerpt from Zoom's Zoom Privacy Statement
REGULATORY LANDSCAPE: This provision directly engages the California Consumer Privacy Act and the California Privacy Rights Act, enforced by the California Privacy Protection Agency (CPPA) and the California Attorney General. The CPRA introduced the right to correct and expanded the concept of 'sharing' for cross-context behavioral advertising. Non-compliance with CCPA opt-out obligations can result in enforcement action by the CPPA. GOVERNANCE EXPOSURE: Medium. The disclosure of CCPA and CPRA rights is a standard compliance requirement for businesses meeting the CCPA threshold. The key operational exposure is whether Zoom's privacy request form and response processes meet the 45-day response timeline and verification requirements under CCPA. JURISDICTION FLAGS: This provision applies specifically to California residents. Organizations with California-based users or employees should ensure their own privacy notices reference and are consistent with Zoom's CCPA disclosures where Zoom processes data on their behalf. CONTRACT AND VENDOR IMPLICATIONS: Businesses that use Zoom as a service provider under CCPA should verify that their service provider agreements with Zoom include the required CCPA contractual provisions restricting Zoom's use of personal information outside the service context. COMPLIANCE CONSIDERATIONS: Organizations should audit their response workflows for CCPA requests routed through Zoom and verify that Zoom's privacy request form is accessible and functional. The opt-out mechanism for data sharing should be tested for usability and confirmed to produce the stated effect within Zoom's systems.
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This provision discloses the specific legal rights available to California residents under CCPA and CPRA, including the right to opt out of the sale or sharing of personal information with third parties for advertising purposes. The non-discrimination right means Zoom states it will not penalize you for exercising these rights.
California residents can formally request access to, deletion of, or correction of their personal data held by Zoom, and can opt out of the sharing of their data with advertising partners. These requests can be submitted at https://zoom.us/privacytools.
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