Zoom states its services are not intended for children under 16, and it will delete any personal data it discovers was collected from a child under 16 without parental consent.
This analysis describes what Zoom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes Zoom's stated policy on data collection from minors, which is relevant for parents, schools, and organizations that use Zoom in educational contexts. It sets a minimum age threshold of 16, which is higher than the US COPPA threshold of 13.
Parents of children under 16 should be aware that Zoom states it does not knowingly collect data from this age group, but educational institutions using Zoom for students may need to evaluate whether additional protections (such as FERPA-compliant agreements) are in place.
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Our Services are not directed to children under 13. If you learn that anyone younger than 13 has unlawfully provided us with personal data, please contact us at privacy@medium.com.
Our services are restricted to users who are 18 years of age or older. We do not permit users under the age of 18 on our platform and we do not knowingly collect personal information from anyone under 18. If you suspect that a user is under the age of 18, please use the reporting mechanism available...
At Ledger, earning and maintaining our users' trust is a top priority. That's why we are deeply committed not only to protecting your privacy and securing your personal data, but also to being fully transparent about how we handle it.
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"Zoom's services are not directed to children under the age of 16, and Zoom does not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete such information.— Excerpt from Zoom's Zoom Privacy Statement
REGULATORY LANDSCAPE: This provision engages the Children's Online Privacy Protection Act (COPPA), enforced by the FTC, which applies to children under 13 in the US. Zoom's stated threshold of 16 exceeds COPPA's minimum, which may reflect alignment with GDPR Article 8 requirements for children's consent. FERPA may apply where Zoom is used by educational institutions to process student records. The FTC has enforcement authority over COPPA violations. GOVERNANCE EXPOSURE: Medium. Educational institutions using Zoom should verify whether their agreements with Zoom include appropriate FERPA or COPPA protections and whether Zoom qualifies as a school official under FERPA in their specific use case. JURISDICTION FLAGS: US organizations serving children under 13 must comply with COPPA regardless of Zoom's stated age threshold. EU organizations must comply with GDPR Article 8, which allows member states to set the consent age between 13 and 16. UK organizations must comply with the Age Appropriate Design Code. CONTRACT AND VENDOR IMPLICATIONS: Schools and educational platforms using Zoom should have a signed data processing agreement that specifically addresses FERPA and COPPA obligations and confirms Zoom's status as a service provider or school official as applicable. COMPLIANCE CONSIDERATIONS: Educational institutions should not rely solely on Zoom's privacy statement to satisfy COPPA or FERPA obligations. A dedicated education-specific data processing agreement and review of Zoom's education product terms is warranted.
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This provision establishes Zoom's stated policy on data collection from minors, which is relevant for parents, schools, and organizations that use Zoom in educational contexts. It sets a minimum age threshold of 16, which is higher than the US COPPA threshold of 13.
Parents of children under 16 should be aware that Zoom states it does not knowingly collect data from this age group, but educational institutions using Zoom for students may need to evaluate whether additional protections (such as FERPA-compliant agreements) are in place.
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