Zoom states its services are not intended for children under 16, and it will delete any personal data it discovers was collected from a child under 16 without parental consent.
This analysis describes what Zoom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes Zoom's stated policy on data collection from minors, which is relevant for parents, schools, and organizations that use Zoom in educational contexts. It sets a minimum age threshold of 16, which is higher than the US COPPA threshold of 13.
Parents of children under 16 should be aware that Zoom states it does not knowingly collect data from this age group, but educational institutions using Zoom for students may need to evaluate whether additional protections (such as FERPA-compliant agreements) are in place.
How other platforms handle this
YOU MUST BE AND HEREBY AFFIRM THAT YOU ARE AN ADULT OF THE LEGAL AGE OF MAJORITY IN YOUR COUNTRY OR STATE OF RESIDENCE. If you are under the legal age of majority, your parent or legal guardian must consent to this agreement.
Our generative AI services are not directed at children. If you are under the applicable age of majority in your jurisdiction, you may only use these services with parental or guardian consent and supervision, subject to any additional restrictions set out in our family policies.
Replit does not knowingly collect personal information from children under 13. Users between the ages of 13 and 18 may use the platform with parental or guardian consent. If we learn we have collected personal information from a child under 13 without verification of parental consent, we will delete...
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"Zoom's services are not directed to children under the age of 16, and Zoom does not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete such information.— Excerpt from Zoom's Zoom Privacy Statement
REGULATORY LANDSCAPE: This provision engages the Children's Online Privacy Protection Act (COPPA), enforced by the FTC, which applies to children under 13 in the US. Zoom's stated threshold of 16 exceeds COPPA's minimum, which may reflect alignment with GDPR Article 8 requirements for children's consent. FERPA may apply where Zoom is used by educational institutions to process student records. The FTC has enforcement authority over COPPA violations. GOVERNANCE EXPOSURE: Medium. Educational institutions using Zoom should verify whether their agreements with Zoom include appropriate FERPA or COPPA protections and whether Zoom qualifies as a school official under FERPA in their specific use case. JURISDICTION FLAGS: US organizations serving children under 13 must comply with COPPA regardless of Zoom's stated age threshold. EU organizations must comply with GDPR Article 8, which allows member states to set the consent age between 13 and 16. UK organizations must comply with the Age Appropriate Design Code. CONTRACT AND VENDOR IMPLICATIONS: Schools and educational platforms using Zoom should have a signed data processing agreement that specifically addresses FERPA and COPPA obligations and confirms Zoom's status as a service provider or school official as applicable. COMPLIANCE CONSIDERATIONS: Educational institutions should not rely solely on Zoom's privacy statement to satisfy COPPA or FERPA obligations. A dedicated education-specific data processing agreement and review of Zoom's education product terms is warranted.
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This provision establishes Zoom's stated policy on data collection from minors, which is relevant for parents, schools, and organizations that use Zoom in educational contexts. It sets a minimum age threshold of 16, which is higher than the US COPPA threshold of 13.
Parents of children under 16 should be aware that Zoom states it does not knowingly collect data from this age group, but educational institutions using Zoom for students may need to evaluate whether additional protections (such as FERPA-compliant agreements) are in place.
ConductAtlas has identified this type of provision across 1 platforms. See the full comparison.
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