This analysis describes what Zillow's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This obligation means users may bear the cost of defending Zillow and its personnel against third-party claims, shifting litigation and settlement costs to the user.
Interpretive note: The excerpt ends with an ellipsis, so the full enumeration of conduct that triggers the indemnification obligation is not captured in the canonical claim. The primary proposition—the existence and scope of the indemnification duty—is clearly stated, but specific triggering conditions may be broader than represented.
The updated terms establish explicit consent for Zillow to contact you through email, phone calls, text messages, and in-app features using automatic dialing systems and prerecorded voices. These communications may include advertising or marketing offers alongside transactional messages. Message and data rates may apply depending on your carrier, and contact frequency will vary based on your account activity. You can opt out of text messages at any time by replying STOP, and calls with Zillow employees may be recorded for quality control and internal business purposes.
View change record →Users are required to defend and financially protect Zillow and its affiliates and personnel against third-party claims that arise from the user's conduct.
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"You agree to indemnify, defend, and hold harmless the Zillow Companies, our affiliates, and our respective directors, officers, employees, and agents from any and all claims and demands made by any third party due to or arising out of...Excerpt from Zillow's Terms of Use
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This obligation means users may bear the cost of defending Zillow and its personnel against third-party claims, shifting litigation and settlement costs to the user.
Users are required to defend and financially protect Zillow and its affiliates and personnel against third-party claims that arise from the user's conduct.
ConductAtlas has identified this type of provision across 228 platforms. See the full comparison.
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