Zillow · Zillow Terms of Use · View original document ↗

Fees Are Non-Refundable in US Dollars

High severity High confidence Explicitdocumentlanguage Common · 226 of 352 platforms
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This analysis describes what Zillow's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The non-refundable nature of all fees means users bear the full financial risk of any payment made, with no stated exceptions.

Consumer impact (what this means for users)

Users must pay in U.S. dollars and cannot obtain a refund of any fees paid to Zillow.

How other platforms handle this

Upwork Medium

The Payroll Service Fees are 23% of the Bill Rate.

Whatnot Medium

All fees and other amounts payable to Whatnot are exclusive of any applicable sales taxes, and you are responsible for paying any applicable sales taxes in addition to such fees or other amounts.

Calendly Medium

Calendly will bill the Fees in advance. Customers who qualify for invoice-billing are billed immediately at the start of the Initial Subscription Term...payment of which is due thirty (30) days from the first day of the then-current Subscription Term.

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▸ View Original Clause Language DOCUMENT RECORD
"
All fees are in U.S. dollars and are non-refundable.

— Excerpt from Zillow's Zillow Terms of Use

Provision details

Document information
Document
Zillow Terms of Use
Entity
Zillow
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-032406
Document ID
CA-D-00231
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
2cb652db3ff156ae7892f761fcf07d4f6bda63450f663b09a98fb4d0fdd82949
Analysis generated
July 9, 2026 05:04 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Zillow
Document: Zillow Terms of Use
Record ID: CA-P-032406
Captured: 2026-07-09 05:04:11 UTC
SHA-256: 2cb652db3ff156ae…
URL: https://conductatlas.com/platform/zillow/zillow-terms-of-use/provision/CA-P-032406/fees-are-non-refundable-in-us-dollars/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Zillow's Fees Are Non-Refundable in US Dollars clause do?

The non-refundable nature of all fees means users bear the full financial risk of any payment made, with no stated exceptions.

How does this clause affect you?

Users must pay in U.S. dollars and cannot obtain a refund of any fees paid to Zillow.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 226 platforms. See the full comparison.

Is ConductAtlas affiliated with Zillow?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zillow.