Zillow · Zillow Terms of Use · View original document ↗

Unilateral Right to Modify Terms

Medium severity Uncommon · 24 of 325 platforms
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This analysis describes what Zillow's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Continued use as implied consent means consumers may inadvertently agree to less favorable terms without taking any affirmative action.

Consumer impact (what this means for users)

Zillow's terms affect consumers primarily through a mandatory arbitration clause that removes the right to sue in court or participate in class actions, a broad perpetual license over any content users submit, and explicit consent to being contacted by phone, text, or email including by automated systems. The liability cap of $100 means consumers are significantly limited in the damages they could recover even if Zillow breaches the agreement. You can opt out of the arbitration clause by sending written notice to Zillow within 30 days of first agreeing to the terms.

How other platforms handle this

YouTube Ads Medium

We may change this Agreement, for example (1) to reflect changes to our Service or how we do business - for example, when we add new products or features or remove old ones, (2) for legal, regulatory, or security reasons or (3) to prevent abuse or harm. If we materially change this Agreement, we'll ...

Amazon Medium

Amazon reserves the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any re...

Miro Medium

Miro reserves the right to modify these Terms at any time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the change becoming effective. Your continued use of the Services after the effective date of the revised Terms constitutes your acceptan...

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▸ View Original Clause Language DOCUMENT RECORD
"
Zillow reserves the right to modify these Terms at any time. We will post the most current version of these Terms on the Site. If we make material changes to these Terms, we will notify you via the email address associated with your account or by prominent notice through our Services prior to the effective date of the changes. Your continued use of the Services after changes to the Terms have taken effect means you accept those changes.

— Excerpt from Zillow's Zillow Terms of Use

Provision details

Document information
Document
Zillow Terms of Use
Entity
Zillow
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 11, 2026
Record ID
CA-P-006683
Document ID
CA-D-00231
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
5d71385f3f09129d73d0aba23f8d5b1024b58a8a4476f69b382a0fdf060a99d9
Analysis generated
May 8, 2026 12:45 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Zillow
Document: Zillow Terms of Use
Record ID: CA-P-006683
Captured: 2026-05-08 12:45:03 UTC
SHA-256: 5d71385f3f09129d…
URL: https://conductatlas.com/platform/zillow/zillow-terms-of-use/unilateral-right-to-modify-terms/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Zillow's Unilateral Right to Modify Terms clause do?

Continued use as implied consent means consumers may inadvertently agree to less favorable terms without taking any affirmative action.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 24 platforms. See the full comparison.

Is ConductAtlas affiliated with Zillow?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zillow.