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This analysis describes what Zendesk's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
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"Customer is solely responsible for determining whether the Services meet Customer's technical, business, legal, or regulatory requirements.Excerpt from Zendesk's Terms of Service
Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.
The clause states: “Customer is solely responsible for determining whether the Services meet Customer's technical, business, legal, or regulatory requirements.”
ConductAtlas has identified this type of provision across 292 platforms. See the full comparison.
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