Provision record
Zendesk · Zendesk Terms of Service · View original document ↗

Customer indemnifies Zendesk for agreement violations

Common · 225 of 343 platforms
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This analysis describes what Zendesk's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Smartsheet

Smartsheet has no obligation or liability under this Section 7.1 to the extent any Claim Against Customer arises from...Smartsheet's compliance with designs, specifications, or instructions provided in writing by Customer if such infringement would not have occurred but for such designs, specificati...

Heap

Customer's failure to use any enhancements, modifications, or updates to the CS Service that have been provided by Contentsquare

PlanetScale

Customer provides PlanetScale: (i) prompt written notice of the Infringement Claim to support@planetscale.com, (ii) exclusive control over the defense and settlement of the Infringement Claim

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
(ii) any violations of this Agreement by Customer, its Affiliates, or its personnel.

Excerpt from Zendesk's Terms of Service

Provision details

Document information
Document
Zendesk Terms of Service
Entity
Zendesk
Tracking information
First captured by ConductAtlas
July 11, 2026
Text quoted from version
CA-V-004752, captured July 11, 2026
Record ID
CA-P-072421
Document ID
CA-D-000638
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-004752)
23c515efe3058de9756d3a9e656403c6e0a7f140d1219968ba0193879df04afc
Analysis generated
July 12, 2026 15:18 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-004752, captured July 11, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Zendesk
Document: Zendesk Terms of Service
Record ID: CA-P-072421
Version: CA-V-004752
Captured: 2026-07-11 13:45:55 UTC
SHA-256: 23c515efe3058de9…
URL: https://conductatlas.com/platform/zendesk/zendesk-terms-of-service/provision/CA-P-072421/customer-indemnifies-zendesk-for-agreement-violations/
Accessed: Oct. 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Zendesk's Customer indemnifies Zendesk for agreement violations clause do?

The clause states: “(ii) any violations of this Agreement by Customer, its Affiliates, or its personnel.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 225 platforms. See the full comparison.

Is ConductAtlas affiliated with Zendesk?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zendesk.