Provision record
Zendesk · Zendesk Terms of Service · View original document ↗

No warranty of uninterrupted or error-free service

High severity Explicitdocumentlanguage Common · 292 of 352 platforms
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This analysis describes what Zendesk's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Netflix Medium

NETFLIX DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE NETFLIX SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

ActiveCampaign Medium

WE CANNOT AND DO NOT REPRESENT OR WARRANT THAT OUR SERVICES OR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SERVICES.

Leonardo AI Medium

To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the mobile application.

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
ZENDESK DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR FREE FROM VIRUSES OR OTHER MALICIOUS SOFTWARE...

Excerpt from Zendesk's Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Zendesk Terms of Service
Entity
Zendesk
Document last updated
May 5, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-072415
Document ID
CA-D-00638
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
ad77187ab3fa29ea6328dd21e4556f4c93c2d37a21097e73f14eb557afc4482f
Analysis generated
July 12, 2026 15:18 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Zendesk
Document: Zendesk Terms of Service
Record ID: CA-P-072415
Captured: 2026-07-12 15:18:58 UTC
SHA-256: ad77187ab3fa29ea…
URL: https://conductatlas.com/platform/zendesk/zendesk-terms-of-service/provision/CA-P-072415/no-warranty-of-uninterrupted-or-error-free-service/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Zendesk's No warranty of uninterrupted or error-free service clause do?

The clause states: “ZENDESK DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR FREE FROM VIRUSES OR OTHER MALICIOUS SOFTWARE...”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 292 platforms. See the full comparison.

Is ConductAtlas affiliated with Zendesk?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zendesk.