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This analysis describes what Zendesk's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
By disclaiming all implied warranties, Zendesk removes default legal protections that customers might otherwise rely on if the services fail to meet expected standards.
Interpretive note: The excerpt references 'ALL OTHER WARRANTIES,' implying some warranties may be granted elsewhere in the agreement; those are not captured here.
The customer cannot hold Zendesk to implied guarantees of quality, fitness, or performance; the customer accepts the services in whatever condition they are provided.
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"THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," AND ZENDESK EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF PERFORMANCE, MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE...Excerpt from Zendesk's Terms of Service
Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.
By disclaiming all implied warranties, Zendesk removes default legal protections that customers might otherwise rely on if the services fail to meet expected standards.
The customer cannot hold Zendesk to implied guarantees of quality, fitness, or performance; the customer accepts the services in whatever condition they are provided.
ConductAtlas has identified this type of provision across 292 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zendesk.