This analysis describes what Zendesk's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
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If you use an authorized agent to submit a request, we will not act on that request unless we are able to authenticate, with commercially reasonable efforts, both your identity and the authorized agent's authority to act on your behalf.
We will respond to your request as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond...
We may take reasonable steps to verify your identity before responding to your request, which may include verifying your name, email address, and other information regarding your use of our services...
"We will process Right to Opt Out of Sale or Sharing requests within fifteen business days from the date we received the request.Excerpt from Zendesk's Privacy Policy
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The clause states: “We will process Right to Opt Out of Sale or Sharing requests within fifteen business days from the date we received the request.”
ConductAtlas has identified this type of provision across 276 platforms. See the full comparison.
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