“Sensitive Personal Data, such as proof of vaccination or race and ethnicity (optional) (where permissible under applicable law).”
This analysis describes what Zendesk's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Zendesk's data collection includes a category of sensitive personal data—such as health and demographic information—that carries heightened legal protections in many jurisdictions.
Interpretive note: The 'optional' qualifier and the 'where permissible under applicable law' condition both limit the collection, but neither is defined further in the excerpt. Additional categories of Sensitive Personal Data beyond those listed may exist given the use of 'such as'.
Zendesk may collect your proof of vaccination or race and ethnicity as optional Sensitive Personal Data, subject to what applicable law allows.
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Zendesk's data collection includes a category of sensitive personal data—such as health and demographic information—that carries heightened legal protections in many jurisdictions.
Zendesk may collect your proof of vaccination or race and ethnicity as optional Sensitive Personal Data, subject to what applicable law allows.
ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.
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