Provision record
Zendesk · Zendesk Privacy Policy · View original document ↗

Sensitive Personal Info Not Used to Infer Characteristics

Medium severity Explicit document language Common · 279 of 352 platforms
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This analysis describes what Zendesk's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 3333 other provisions on other platforms.

How other platforms handle this

Notion Medium

we do not use or disclose sensitive personal information other than for business purposes for which you cannot opt out under the CCPA.

Lyft Medium

Find and prevent fraud; and Block and remove unsafe or fraudulent users from the Lyft Platform.

Walmart Medium

any personal information that you provide through the Walmart Sites will be used by Walmart in accordance with Walmart's Privacy Policy

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We do not collect or process "sensitive personal information," as defined by California law, to infer characteristics about you.

Excerpt from Zendesk's Privacy Policy

Applicable regulations

CCPA/CPRA
California, USA
Colorado AI Act
US-CO
CAN-SPAM
United States Federal
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union

Provision details

Document information
Document
Zendesk Privacy Policy
Entity
Zendesk
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-055511
Document ID
CA-D-00639
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
61bead77ffc0694e673595ad8660fbe7d6a546799b687496b3755d40d3acc968
Analysis generated
July 9, 2026 09:29 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Zendesk
Document: Zendesk Privacy Policy
Record ID: CA-P-055511
Captured: 2026-07-09 09:29:52 UTC
SHA-256: 61bead77ffc0694e…
URL: https://conductatlas.com/platform/zendesk/zendesk-privacy-policy/provision/CA-P-055511/sensitive-personal-info-not-used-to-infer-characteristics/
Accessed: Aug. 7, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does Zendesk's Sensitive Personal Info Not Used to Infer Characteristics clause do?

The clause states: “We do not collect or process "sensitive personal information," as defined by California law, to infer characteristics about you.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 279 platforms. See the full comparison.

Is ConductAtlas affiliated with Zendesk?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zendesk.