Provision record
Zendesk · Zendesk Privacy Policy · View original document ↗

Sensitive Personal Info Not Used to Infer Characteristics

Common · 273 of 343 platforms
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This analysis describes what Zendesk's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Greenhouse

Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities

Boston Dynamics

Any personal information we collect from you to verify your identity in connection with your request will be used solely for the purposes of verification.

Canva

It helps Canva to localize and personalize content, comply with local laws, undertake aggregated analytics, understand if its users use Canva for domestic, business or educational use, improve advertising efficiency and estimate the tax liability of Canva.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We do not collect or process "sensitive personal information," as defined by California law, to infer characteristics about you.

Excerpt from Zendesk's Privacy Policy

Provision details

Document information
Document
Zendesk Privacy Policy
Entity
Zendesk
Date stated by the document
May 6, 2026
As printed in Zendesk’s text (version CA-V-004380), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 5, 2026
Text quoted from version
CA-V-004380, captured July 1, 2026
Record ID
CA-P-055511
Document ID
CA-D-000639
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-004380)
09b710c7e65eecfd69936945cc422130096b860bfd95162021b4e4ff0949e9ce
Analysis generated
July 9, 2026 09:29 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-004380, captured July 1, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Zendesk
Document: Zendesk Privacy Policy
Record ID: CA-P-055511
Version: CA-V-004380
Captured: 2026-07-01 01:13:41 UTC
SHA-256: 09b710c7e65eecfd…
URL: https://conductatlas.com/platform/zendesk/zendesk-privacy-policy/provision/CA-P-055511/sensitive-personal-info-not-used-to-infer-characteristics/
Accessed: Nov. 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

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Frequently Asked Questions

What does Zendesk's Sensitive Personal Info Not Used to Infer Characteristics clause do?

The clause states: “We do not collect or process "sensitive personal information," as defined by California law, to infer characteristics about you.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 273 platforms. See the full comparison.

Is ConductAtlas affiliated with Zendesk?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zendesk.