Provision record
Zendesk · Zendesk Privacy Policy · View original document ↗

Cross-Device and Cross-Site Tracking Enabled

High confidence Common · 286 of 343 platforms

Key Facts · in the document’s own words

What do some tracking technologies that Zendesk uses enable it to do?
“Some tracking technologies enable us to track your device activity over time and across devices and websites.”
Version CA-V-004380, captured July 1, 2026 · live source ↗
Our reading, not the document’s words
Zendesk uses some tracking technologies that enable it to track device activity over time and across devices and websites.
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This analysis describes what Zendesk's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Zendesk's tracking extends beyond a single session or site, enabling persistent cross-device and cross-site behavioral profiling.

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Interpretive note: The excerpt specifies 'some' tracking technologies, meaning not all Zendesk tracking technologies have this cross-device, cross-site capability. The canonical claim preserves this qualifier.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

Your device activity may be tracked by Zendesk over time and across different devices and websites through certain tracking technologies.

How other platforms handle this

Postman

Postman and our third-party partners collect information through cookies and other tracking technologies.

Kling AI

Where features are available, you may choose to browse certain content in the platform without logging in an account or registering, in which case we may still collect certain Data, including the content you browse, IP address,your interactions with the platform,and associated your device informatio...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Some tracking technologies enable us to track your device activity over time and across devices and websites.

Excerpt from Zendesk's Privacy Policy

Provision details

Document information
Document
Zendesk Privacy Policy
Entity
Zendesk
Date stated by the document
May 6, 2026
As printed in Zendesk’s text (version CA-V-004380), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 5, 2026
Text quoted from version
CA-V-004380, captured July 1, 2026
Record ID
CA-P-055479
Document ID
CA-D-000639
Evidence Provenance
Source URL
https://www.zendesk.com/company/agreements-and-terms/privacy-notice/
Wayback Machine
View archived versions →
Extracted-text SHA-256 (version CA-V-004380)
09b710c7e65eecfd69936945cc422130096b860bfd95162021b4e4ff0949e9ce
Analysis generated
July 9, 2026 09:29 UTC
Methodology
analyze_document-v2-grounded.3
Evidence
✓ Excerpt found in version CA-V-004380, captured July 1, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Zendesk
Document: Zendesk Privacy Policy
Record ID: CA-P-055479
Version: CA-V-004380
Captured: 2026-07-01 01:13:41 UTC
SHA-256: 09b710c7e65eecfd…
URL: https://conductatlas.com/platform/zendesk/zendesk-privacy-policy/provision/CA-P-055479/cross-device-and-cross-site-tracking-enabled/
Accessed: Nov. 5, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories
Data collection

Other risks in this policy

Related Analysis

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Frequently Asked Questions

What does Zendesk's Cross-Device and Cross-Site Tracking Enabled clause do?

Zendesk's tracking extends beyond a single session or site, enabling persistent cross-device and cross-site behavioral profiling.

How does this clause affect you?

Your device activity may be tracked by Zendesk over time and across different devices and websites through certain tracking technologies.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.

Is ConductAtlas affiliated with Zendesk?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zendesk.