Provision record
Zendesk · Zendesk Privacy Policy · View original document ↗

Notice Applies Only to Zendesk as Controller

High confidence Common · 286 of 343 platforms

Key Facts · in the document’s own words

When does Zendesk's Privacy Notice apply?
“This Notice only applies when Zendesk is the Controller of personal data...Zendesk is a Processor, not a Controller, of personal data that we process on behalf of our Subscribers...”
Version CA-V-004380, captured July 1, 2026 · live source ↗
Our reading, not the document’s words
Zendesk's Privacy Notice applies only when Zendesk acts as the Controller of personal data, not when it acts as a Processor of personal data on behalf of its Subscribers.
Stay ahead of the changes
Track Zendesk and hear on the next check after its terms change. We check daily where we can, and show you where we can't.
Share 𝕏 Share in Share 🔒 PDF
ⓘ

This analysis describes what Zendesk's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

The scope of the Privacy Notice's protections and rights is limited; individuals whose data Zendesk processes as a Processor on behalf of Subscribers are not covered by this Notice.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

If your personal data is processed by Zendesk on behalf of a Subscriber, this Privacy Notice does not apply to that processing and the described rights and protections may not be available to you.

How other platforms handle this

Teladoc

The supplemental Consumer Health Data Privacy Policy applies to the extent that any Personal Information collected on our Websites is considered Consumer Health Data under applicable law.

Kling AI

Where features are available, you may choose to browse certain content in the platform without logging in an account or registering, in which case we may still collect certain Data, including the content you browse, IP address,your interactions with the platform,and associated your device informatio...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
This Notice only applies when Zendesk is the Controller of personal data...Zendesk is a Processor, not a Controller, of personal data that we process on behalf of our Subscribers...

Excerpt from Zendesk's Privacy Policy

Provision details

Document information
Document
Zendesk Privacy Policy
Entity
Zendesk
Date stated by the document
May 6, 2026
As printed in Zendesk’s text (version CA-V-004380), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 5, 2026
Text quoted from version
CA-V-004380, captured July 1, 2026
Record ID
CA-P-055374
Document ID
CA-D-000639
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-004380)
09b710c7e65eecfd69936945cc422130096b860bfd95162021b4e4ff0949e9ce
Analysis generated
July 9, 2026 09:29 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-004380, captured July 1, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Zendesk
Document: Zendesk Privacy Policy
Record ID: CA-P-055374
Version: CA-V-004380
Captured: 2026-07-01 01:13:41 UTC
SHA-256: 09b710c7e65eecfd…
URL: https://conductatlas.com/platform/zendesk/zendesk-privacy-policy/provision/CA-P-055374/notice-applies-only-to-zendesk-as-controller/
Accessed: Nov. 5, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

Related Analysis

Get the weekly coverage letter

Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.

Frequently Asked Questions

What does Zendesk's Notice Applies Only to Zendesk as Controller clause do?

The scope of the Privacy Notice's protections and rights is limited; individuals whose data Zendesk processes as a Processor on behalf of Subscribers are not covered by this Notice.

How does this clause affect you?

If your personal data is processed by Zendesk on behalf of a Subscriber, this Privacy Notice does not apply to that processing and the described rights and protections may not be available to you.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.

Is ConductAtlas affiliated with Zendesk?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zendesk.