This analysis describes what Zendesk's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users who rely on browser-level Do Not Track preferences to limit tracking will find those preferences ineffective against Zendesk's tracking practices.
Interpretive note: The phrase 'at this time' is preserved in the canonical claim. It implies the policy is current but not necessarily permanent, though no commitment to future change is stated.
Enabling Do Not Track in your browser does not cause Zendesk to change its tracking behavior toward you.
How other platforms handle this
we do honor legally-recognized browser-based mechanisms (such as the Global Privacy Control designed to signal your opt out choices under certain state laws).
If you choose to reveal any personal information about yourself to other users, you do so at your own risk. We strongly encourage you to use caution in disclosing any personal information online.
When you are asked to provide information, you may decline to do so; but if you choose not to provide information that is necessary to provide some of our Services, you may not be able to use those Services.
"While some browsers have incorporated Do Not Track or DNT preferences, we do not honor such signals from web browsers at this time.Excerpt from Zendesk's Privacy Policy
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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Users who rely on browser-level Do Not Track preferences to limit tracking will find those preferences ineffective against Zendesk's tracking practices.
Enabling Do Not Track in your browser does not cause Zendesk to change its tracking behavior toward you.
ConductAtlas has identified this type of provision across 289 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zendesk.