“While some browsers have incorporated Do Not Track or DNT preferences, we do not honor such signals from web browsers at this time.”
This analysis describes what Zendesk's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users who rely on browser-level Do Not Track preferences to limit tracking will find those preferences ineffective against Zendesk's tracking practices.
Interpretive note: The phrase 'at this time' is preserved in the canonical claim. It implies the policy is current but not necessarily permanent, though no commitment to future change is stated.
Enabling Do Not Track in your browser does not cause Zendesk to change its tracking behavior toward you.
How other platforms handle this
Before accepting a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us.
You may exercise the abovementioned rights free of charge by contacting us at the contact details in the "Contact Information" section of this Policy.
"While some browsers have incorporated Do Not Track or DNT preferences, we do not honor such signals from web browsers at this time.Excerpt from Zendesk's Privacy Policy
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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Users who rely on browser-level Do Not Track preferences to limit tracking will find those preferences ineffective against Zendesk's tracking practices.
Enabling Do Not Track in your browser does not cause Zendesk to change its tracking behavior toward you.
ConductAtlas has identified this type of provision across 276 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zendesk.