This analysis describes what Zendesk's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
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California residents have the right to request certain information regarding our disclosure of personal information...to third parties for their direct marketing purposes unless we provide them with an ability to exercise choice regarding such disclosures.
to object to profiling activities based on our own legitimate interests
You also have the right to object to the processing of Service Data or to export Service Data to another service.
"You have the right to request information about the categories of personal data we have collected about you, the categories of sources...the purposes for collecting the personal data, the categories of third parties...Excerpt from Zendesk's Privacy Policy
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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The clause states: “You have the right to request information about the categories of personal data we have collected about you, the categories of sources...the purposes for collecting the personal data, the categories of third parties...”
ConductAtlas has identified this type of provision across 289 platforms. See the full comparison.
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