Yelp may use the reviews, photos, and other content you post, as well as your interactions with Yelp's AI features, to train its artificial intelligence systems.
This analysis describes what Yelp's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause means your publicly posted reviews and photos, as well as private AI chat inputs and outputs, can be used to improve Yelp's commercial AI products without additional compensation or separate consent beyond using the service.
Users who write reviews, upload photos, or interact with Yelp's AI features should be aware that this content may be retained and used to train AI models; this applies to both public content and private interactions with AI tools on the platform.
How other platforms handle this
We may use the content you provide to us, including prompts and generated images, to train and improve our AI models and services.
When you use AI features of the Services, you acknowledge that your inputs may be processed by third-party AI providers. ClickUp may use anonymized and aggregated data derived from your use of the Services to improve and train AI models and features.
We may leverage OpenAI models independent of user selection for processing other tasks (e.g. for summarization). We may leverage Anthropic models independent of user selection for processing other tasks (e.g. for summarization). We may leverage these models independent of user selection for processi...
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"We may use the content you submit to us (such as photos and reviews) and your interactions with our AI-powered features (such as the inputs you submit to AI features and the outputs you receive) to develop and improve our AI capabilities, including by using such content and interactions to train our AI models.— Excerpt from Yelp's Yelp Privacy Policy
REGULATORY LANDSCAPE: This provision implicates GDPR Article 5 (purpose limitation) and Article 13/14 (transparency obligations) for European Residents, as processing for AI training may require a documented lawful basis separate from service delivery; the UK ICO has issued guidance suggesting AI training based on legitimate interests requires careful balancing. Under CCPA/CPRA, use of personal information to train AI systems may constitute a secondary use requiring disclosure and potentially opt-out rights depending on how the data is classified. The FTC has increasingly scrutinized retroactive changes to data use policies that expand AI training rights. GOVERNANCE EXPOSURE: High. The clause covers both user-generated content (reviews, photos) and AI interaction data (inputs and outputs), which may include sensitive information shared in conversational contexts. The breadth of 'develop and improve our AI capabilities' is not further defined, leaving open the scope of model types and commercial applications that could be trained on this data. JURISDICTION FLAGS: EU/EEA and UK users face heightened exposure given GDPR requirements for a clear lawful basis for each processing purpose; legitimate interests assessments for AI training are contested. California users may have CPRA rights to limit use of sensitive personal information if such information appears in AI interactions. Illinois users should note that if AI features process voice or biometric data, BIPA may be implicated. CONTRACT AND VENDOR IMPLICATIONS: Organizations whose employees use Yelp for business reviews or AI features should assess whether confidential or proprietary information entered into AI prompts could be incorporated into Yelp's training datasets. No contractual carve-out for business users is apparent in this provision. COMPLIANCE CONSIDERATIONS: Compliance teams should assess whether the current disclosure and consent mechanism is sufficient for AI training use under applicable law, particularly for EU users where a specific lawful basis must be identified. Data mapping should distinguish between user-generated public content and private AI interaction logs, with separate retention and use policies for each category. A consent or opt-out mechanism specifically for AI training use should be evaluated.
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This clause means your publicly posted reviews and photos, as well as private AI chat inputs and outputs, can be used to improve Yelp's commercial AI products without additional compensation or separate consent beyond using the service.
Users who write reviews, upload photos, or interact with Yelp's AI features should be aware that this content may be retained and used to train AI models; this applies to both public content and private interactions with AI tools on the platform.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Yelp.