A consumer review platform that allows users to search for, review, and rate local businesses including restaurants, services, and retail establishments. The platform collects significant personal data from users including location information, search history, and review content, while also serving as a marketplace where businesses can advertise and respond to customer feedback. Its policies govern how user-generated content is moderated, how personal data is collected and shared with third parties, and the terms under which businesses and consumers can participate on the platform.

2 Documents
37 All provisions 9 High severity 24 Medium severity 4 Low severity
1 Changes · 12 mo
Jun 11, 2026 Last change

High, provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium, provisions worth knowing about but with partial protections or limited scope. Low, standard terms with minimal consumer impact.

Governance Coverage
Data Collection
24 provisions · 5 high · 18 med
Data Sharing
23 provisions · 7 high · 15 med
Acceptable Use
22 provisions · 12 high · 9 med
Arbitration
19 provisions · 6 high · 13 med
Contract Terms
18 provisions · 1 high · 10 med
Liability Limitation
17 provisions · 7 high · 10 med
Privacy Rights
14 provisions · 1 high · 9 med
Intellectual Property
10 provisions · 1 high · 8 med
Data Usage
9 provisions · 3 high · 5 med
Enforcement Actions
8 provisions · 7 high · 1 med
Quick Facts
Arbitration: Mandatory
AI Training: Disclosed (high impact)
Data Retention: Specified
Class Action: Waived
Key Governance Provisions
High Businesses cannot remove business pages by closing accounts

Account closure is not a mechanism for removing business-related content from Yelp, meaning ratings and reviews persist independently of account status.

High Account closure removes public posts but retains some data

Account closure does not result in full deletion of a user's information; Yelp retains the right to keep data beyond what is publicly visible.

High AI used to train and fine-tune AI models

This establishes that user data or interactions processed by Yelp's AI technologies may feed into the training or refinement of AI models, with potential ongoing data use implications.

High AI technologies used to analyze contributions and interactions

User-generated content and behavioral interactions are subject to AI-driven analysis, meaning automated systems process personal contributions for personalization and targeting.

High Legal and law enforcement disclosure of user information

Yelp's threshold for disclosing user information to law enforcement is its own good faith belief of reasonable necessity, not a confirmed legal obligation or court order.

Document Coverage
Privacypolicy Termsofservice
Last change detected: Jun 11, 2026 Changes (12 months): 1 Documents monitored: 2 Provisions tracked: 37
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Documents

Yelp Privacy Policy

Medium

This document explains what data Yelp collects about you, how it uses that data, and who it shares it with. Yelp may collect your location continuously in the background, use …

Last updated May 5, 2026 · Privacy policy
9 provisions 2 versions captured Version history →

Yelp Terms of Service

Medium

By using Yelp, you permanently give Yelp the right to use anything you post — including to train its AI — for any purpose, and that right cannot be taken …

Last updated May 5, 2026 · Terms of service
8 provisions 3 versions captured Version history →
📈 Policy Drift Analysis View all changes →

High Severity Provisions (8)

View all high severity provisions → Compare Yelp with other platforms →

Applicable Regulations

CCPA/CPRA
California, USA
View official text ↗
Colorado AI Act
US-CO
View official text ↗
CFAA
United States Federal
View official text ↗
Connecticut Data Privacy Act Amendments
US-CT
View official text ↗
CAN-SPAM
United States Federal
View official text ↗
DMCA
United States Federal
View official text ↗
ePrivacy Directive
European Union
View official text ↗
FAA
United States Federal
View official text ↗
FTC Act Section 5
United States Federal
View official text ↗
GDPR
European Union
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
Texas AI Act
Texas, USA
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗
VPPA
United States Federal
View official text ↗

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Frequently Asked Questions

What Yelp documents does ConductAtlas track?

ConductAtlas tracks 2 Yelp documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has Yelp made in the past year?

Yelp has made 1 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for Yelp?

ConductAtlas has classified 37 provisions across Yelp's tracked documents. 9 are rated high severity, 24 medium, and 4 low.

Can I get alerts when Yelp changes their policies?

Yes. Monitor subscribers ($4.99/month) can add Yelp to their watchlist and receive same-day email alerts whenever any tracked document changes.