Xbox · Xbox Terms of Use · View original document ↗

Account Inactivity Closure After Two Years

Medium severity High confidence Explicitdocumentlanguage Common · 259 of 352 platforms
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This analysis describes what Xbox's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Account closure can result in the permanent loss of access to all content, settings, and data associated with the account.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 1895 other provisions on other platforms.

Consumer impact (what this means for users)

Users must actively sign in at least once every two years or risk having Xbox close their account.

How other platforms handle this

Venmo Medium

If you do not log in to your personal account for two or more years, we may close your Venmo account (including any Teen Account) and send any of your funds held in our possession to your primary address

Tinder Medium

Use another user's account or share your account with another person;

Twitch Medium

Please make sure the information you provide to Twitch upon registration and at all other times is true, accurate, current, and complete to the best of your knowledge.

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
you must sign in at least once in a two-year period to keep your Microsoft account...active...If you don't sign in during this time, we will assume your Microsoft account is inactive and will close it for you.

— Excerpt from Xbox's Xbox Terms of Use

Applicable regulations

COPPA
United States Federal
CFAA
United States Federal

Provision details

Document information
Document
Xbox Terms of Use
Entity
Xbox
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
July 9, 2026
Record ID
CA-P-030374
Document ID
CA-D-00185
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
a8abc0190dc11afa9c163be7d70b965a28d785ea5c7aa9127f3ef473417be0fa
Analysis generated
May 7, 2026 18:08 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Xbox
Document: Xbox Terms of Use
Record ID: CA-P-030374
Captured: 2026-05-07 18:08:42 UTC
SHA-256: a8abc0190dc11afa…
URL: https://conductatlas.com/platform/xbox/xbox-terms-of-use/provision/CA-P-030374/account-inactivity-closure-after-two-years/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Xbox's Account Inactivity Closure After Two Years clause do?

Account closure can result in the permanent loss of access to all content, settings, and data associated with the account.

How does this clause affect you?

Users must actively sign in at least once every two years or risk having Xbox close their account.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 259 platforms. See the full comparison.

Is ConductAtlas affiliated with Xbox?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Xbox.