Wise · Governance

Policy Drift Analysis Drifting Positive 4 mo

How Wise's governance documents and clauses have shifted over time, by document, provision, and change direction.

Wise has made 2 significant policy changes since monitoring began in March 2026 (4 mo). 1 was positive, strengthening consumer protections.
Include low severity Showing high + medium only
2
Changes
0
Negative
1
Positive
1
Neutral
Negative (0%) Positive (50%)

Documents Affected

Wise Terms of Use (Superseded URL)
1 change
This document sets the rules for using Wise's personal money transfer and account services. It makes your transactions final once you request them, limits when you can dispute a charge, …
Jul 28, 2026
Wise expanded its error-reporting deadline for non-Send Money transactions from 60 days to 120 days, measured from when the error became visible in the account …
medium positive
Wise Terms of Use
1 change
This document sets the rules for using Wise's services, including how disputes are handled, what happens when your account has a negative balance, and how your money is protected. Notably, …
May 15, 2026
Wise updated its Terms of Use on May 15, 2026 to add provisions governing FedNow instant payment service. The updated terms state that Wise accounts …
medium neutral
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All Changes (2)

Jul 28, 2026
Wise expanded its error-reporting deadline for non-Send Money transactions from 60 days to 120 days, measured from when the error became visible in the account or when a statement was …
medium positive Wise Terms of Use (Superseded URL)
May 15, 2026
Wise updated its Terms of Use on May 15, 2026 to add provisions governing FedNow instant payment service. The updated terms state that Wise accounts may receive funds via FedNow, …
medium neutral Wise Terms of Use
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