This analysis describes what Venmo's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
How other platforms handle this
Unless you cancel for one of the reasons in the next bullet, you'll be entitled to a full refund (no matter how close your journey is). Any Private Transportation: If the change is just a new driver, a new Service Provider, or a new (similar) vehicle, you won't be entitled to a refund
Teachable reserves the right to issue a refund in the event of fraud irrespective of the limitations set forth in this Section.
Any refunds, replacements, or disputes related to Products are subject to the policies and review of the dispensing pharmacy and, where applicable, Lilly.
"not give cash refunds in connection with a card transaction, unless required by law or it is not possible to process a non-cash refund, and d) not accept cash or any other item of value for preparing a refund.Excerpt from Venmo's User Agreement
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The clause states: “not give cash refunds in connection with a card transaction, unless required by law or it is not possible to process a non-cash refund, and d) not accept cash or any other item of value for preparing a refund.”
ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.
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