This analysis describes what Venmo's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
A 180-day hold can leave a user without access to their Venmo balance for up to six months, and the trigger includes conduct by a Teen User associated with the account—not only the account holder's own actions.
The updated terms expand the arbitration clause to explicitly state that users agree to resolve 'most disputes by arbitration on an individual basis, a class action waiver, and a jury trial waiver.' The terms note that arbitration involves 'less discovery and appellate review than in court.' Additionally, Venmo's cash back rewards program has been restructured with specific tiered thresholds: users earn 1% baseline cash back, 2% if they spend at least $250 in a month, and 5% if they spend at least $1,500 in a month. Rewards are only applied to qualifying transactions with 'Bundle merchants' and exclude cash advances, gambling, wire transfers, cryptocurrency purchases, and certain financial institution transactions. If you return a purchase or receive a refund after earning cash back, Venmo states it may debit or withhold rewards to offset the amount. You must close your account before any changes become effective if you do not wish to be bound by them.
View change record →Venmo may make your account funds inaccessible for up to 180 days based on a reasonable judgment about liability risk or an Acceptable Use Policy violation by you or a Teen User on your account.
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In the event that you violate the immediately preceding sentence, Company reserves the right, in its sole discretion, to immediately take any or all of the actions set forth herein without any notice or warning to you.
If we learn that we've collected the personal data of a child under the age of 13 or 16, as applicable, we'll take reasonable steps to delete the personal data. This may require us to delete the Skillshare account...
Our moderators will thoughtfully consider any explanations and supplemental information provided by the Member when deciding whether to take action or reinstate access.
"Hold money in your Venmo account for up to 180 days if reasonably needed to protect against the risk of liability or if you or any Teen User has have violated our Acceptable Use PolicyExcerpt from Venmo's User Agreement
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A 180-day hold can leave a user without access to their Venmo balance for up to six months, and the trigger includes conduct by a Teen User associated with the account—not only the account holder's own actions.
Venmo may make your account funds inaccessible for up to 180 days based on a reasonable judgment about liability risk or an Acceptable Use Policy violation by you or a Teen User on your account.
ConductAtlas has identified this type of provision across 276 platforms. See the full comparison.
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