Provision record
Venmo · Venmo User Agreement · View original document ↗

Purchase Protection Refund Causes Negative Balance

Medium severity Explicit document language Common · 178 of 352 platforms
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This analysis describes what Venmo's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 763 other provisions on other platforms.

How other platforms handle this

Tinder Medium

For subscribers and purchasers of Virtual Items residing in the Republic of Korea: in accordance with local law, you are entitled to a full refund of your subscription and/or unused Virtual Items during the 7 days following the purchase.

Leonardo AI Medium

If our mobile application fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the mobile application to you.

OpenAI Medium

The refund will cover the relevant subscription fee prorated from the date you request cancellation to the end of the relevant subscription period you have paid for.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
The amount of the refund will be deducted from the profile that received the payment. If the balance in that profile does not cover the payment amount due, plus the fees, this will result in a negative balance, which you owe to us.

Excerpt from Venmo's User Agreement

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Venmo User Agreement
Entity
Venmo
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-024588
Document ID
CA-D-00113
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
3f71469ba50d3f12332c85c012da7b5a3441a2eb6efcb4db4b85ce1d7d7f9c87
Analysis generated
July 9, 2026 05:54 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Venmo
Document: Venmo User Agreement
Record ID: CA-P-024588
Captured: 2026-07-09 05:54:40 UTC
SHA-256: 3f71469ba50d3f12…
URL: https://conductatlas.com/platform/venmo/venmo-user-agreement/provision/CA-P-024588/purchase-protection-refund-causes-negative-balance/
Accessed: Aug. 3, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Venmo's Purchase Protection Refund Causes Negative Balance clause do?

The clause states: “The amount of the refund will be deducted from the profile that received the payment. If the balance in that profile does not cover the payment amount due, plus the fees, this will result in a negative balance, which you owe to us.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.

Is ConductAtlas affiliated with Venmo?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Venmo.