Change record
CA-C-001321
Epic Games Privacy Policy | Unreal Engine
Entity
Date detected
April 19, 2026
Effective date
April 19, 2026
Severity
Low
Direction
Neutral
Taxonomy
Vendor disclosure shift
Changes
−11 sentences removed · 32 sentences modified

Impact Summary

Low Neutral for users
Affected users
All users EU users UK users California residents Global users

Epic Games updated contact email addresses across its privacy policy, consolidating multiple department-specific addresses into centralized support emails. Previously, users had to email different addresses for privacy inquiries (privacy@epicgames.com), data protection officers (dpo@epicgames.com), or subsidiary-specific contacts. Now, most requests route through privacy@support.epicgames.com or dpo@support.epicgames.com, with some subsidiary contacts using domain-specific addresses like privacy@harmonixmusic.com. This simplifies how users exercise data rights and contact the company about privacy practices.

Stay ahead of the changes
Track Unreal Engine and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF

What this means for you

This change simplifies how users contact Epic Games to exercise data subject rights, request privacy information, or speak with data protection officers. Instead of remembering different email addresses for different subsidiaries and departments, users now have consistent central contact points (privacy@support.epicgames.com and dpo@support.epicgames.com) for most requests. If you need to exercise your data rights or ask questions about privacy practices, use the new consolidated email addresses listed in the policy.

What you can do

Update any saved contact information for Epic Games privacy inquiries to use the new centralized email addresses listed in the updated policy

Key Clauses Affected

Privacy contact email addresses

Consolidated from subsidiary-specific addresses to privacy@support.epicgames.com and dpo@support.epicgames.com

Data protection officer contact information

Shifted from subsidiary-specific DPO email addresses to centralized dpo@support.epicgames.com for most entities

EU/UK representative contact information

Updated to representative@mishcon.com for all entities using Mishcon de Reya as representative

Full clause-by-clause analysis available with Insight.

This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology

Evidence Verification

✓ Verified
Previous Version
7b6379aa109ecff327d3c8e5b73e1c45a484b6c5535ee53941a07c69ec0d6710
May 1, 2026 15:53 UTC
✓ Verified
Current Version
61b0b1cd41c5c1817ed04e6fdf9a07d2919cac9db606c6d2c4731b4d8108599e
April 19, 2026 06:06 UTC
✓ Verified
Change Detected
April 19, 2026 06:06 UTC
Analysis Methodology
Citation Record
Entity: Unreal Engine
Document: Epic Games Privacy Policy
Record ID: CA-C-001321
Captured: 2026-04-19 06:06:15 UTC
URL: https://conductatlas.com/change/2026-04-19-unreal-engine-epic-games-privacy-policy-1321/
Accessed: Aug. 11, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
For legal and compliance teams

Institutional Analysis

Assessment

Epic Games updated contact information for data subject rights requests and DPO inquiries across its subsidiaries and service entities. The change consolidates multiple email addresses into fewer, centralized channels. No material change to privacy practices, …

🔒 Full institutional analysis

Regulatory exposure, obligation change, escalation trigger, board-ready language, and recommended action for legal and compliance teams.

Unlock the full institutional analysis — Insight

ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-001321.

Full Changes

View complete diff →

Document Context

Version history → Policy drift analysis → Document page →
Document
Epic Games Privacy Policy
Entity
Unreal Engine
Captured
April 19, 2026
Source URL
https://www.epicgames.com/site/en-US/privacypolicy

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Stay ahead of the changes

Track Unreal Engine policy changes

Get alerted when this policy changes again, including what changed and why it matters.

All Unreal Engine changes →