Uber · Uber Privacy Notice · View original document ↗

Trip and Order Data Sharing with Drivers and Merchants

Low severity High confidence Explicitdocumentlanguage Unique · 0 of 343 platforms
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Document Record

What it is

The policy states that Uber shares rider and order recipient personal data including name, pickup location, delivery address, and order details with drivers, delivery personnel, restaurants, and merchants as operationally necessary to fulfill requested services.

This analysis describes what Uber's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision identifies the operational data-sharing structure under which personal data including home or work addresses, order preferences, and identity information passes from Uber to independent contractor drivers and third-party merchant partners who operate outside Uber's direct employment or data governance structure.

Consumer impact (what this means for users)

Under this clause, each trip request results in disclosure of the rider's name and location to a driver, and each delivery order results in disclosure of delivery address and order details to the merchant. The data governance obligations applicable to these recipients are governed by Uber's contracts with those parties rather than directly by this policy.

How other platforms handle this

Ledger Medium

At Ledger, earning and maintaining our users' trust is a top priority. That's why we are deeply committed not only to protecting your privacy and securing your personal data, but also to being fully transparent about how we handle it.

Garmin Medium

If you are located in the European Economic Area, Switzerland, or the United Kingdom, you have the right to access, correct, or erase your personal data; the right to restrict or object to our processing of your personal data; the right to data portability; and, where our processing is based on your...

Strava Medium

We use information to enhance the quality, reliability, and/or accuracy of our AI Features by creating, developing, training, testing, improving, and maintaining AI and ML models run by Strava or our service providers. We use aggregated, de-identified data for this purpose. We also use personal info...

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▸ View Original Clause Language DOCUMENT RECORD
"
We share the information we collect with our service providers, professional services organizations, and with drivers, delivery persons, and other users as necessary to provide our services. For example, we share your name and pickup location with a driver when you request a ride, and we share your delivery location and order details with a restaurant or other merchant when you place an order.

— Excerpt from Uber's Uber Privacy Notice

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

1. REGULATORY LANDSCAPE: Data sharing with independent contractor drivers and third-party merchants implicates GDPR controller-to-controller transfer obligations and the adequacy of the legal basis for sharing, as well as CCPA service provider versus third-party classification. Under GDPR, where drivers and merchants act as independent data controllers upon receipt of personal data, Uber's obligations to provide transparency about those downstream processing activities are heightened. 2. GOVERNANCE EXPOSURE: Medium. The policy does not describe the data processing obligations imposed on drivers or merchants by their contracts with Uber, creating uncertainty about the downstream data governance framework applicable to personal data after it is shared with these parties. 3. JURISDICTION FLAGS: EU and UK users benefit from GDPR transparency obligations requiring disclosure of the identity of data recipients or categories of recipients. California residents are entitled to disclosure of the categories of third parties with whom data is shared under CCPA. 4. CONTRACT AND VENDOR IMPLICATIONS: Organizations contracting with Uber for corporate accounts should assess whether employee trip data shared with drivers creates any data processing implications under applicable employment privacy laws, particularly in EU member states with works council or data protection authority consultation requirements. 5. COMPLIANCE CONSIDERATIONS: Compliance teams should assess whether driver and merchant contracts include enforceable data protection obligations, data minimization requirements, and prohibitions on secondary use of rider data. The policy does not describe any audit or oversight mechanism for driver or merchant data handling practices.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has jurisdiction over the accuracy of disclosures about data sharing practices with third-party service participants under the FTC Act
    File a complaint →

Applicable regulations

BIPA
Illinois, USA
CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
TCPA
United States Federal
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Uber Privacy Notice
Entity
Uber
Document last updated
May 5, 2026
Tracking information
First tracked
May 20, 2026
Last verified
May 20, 2026
Record ID
CA-P-012310
Document ID
CA-D-00419
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
98ab5eda80dde6a744e6c0992957b51e74f97e04033aadabfbe41d6a0a7200cc
Analysis generated
May 20, 2026 18:58 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Uber
Document: Uber Privacy Notice
Record ID: CA-P-012310
Captured: 2026-05-20 18:58:29 UTC
SHA-256: 98ab5eda80dde6a7…
URL: https://conductatlas.com/platform/uber/uber-privacy-notice/trip-and-order-data-sharing-with-drivers-and-merchants/
Accessed: June 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

Other risks in this policy

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Frequently Asked Questions

What does Uber's Trip and Order Data Sharing with Drivers and Merchants clause do?

This provision identifies the operational data-sharing structure under which personal data including home or work addresses, order preferences, and identity information passes from Uber to independent contractor drivers and third-party merchant partners who operate outside Uber's direct employment or data governance structure.

How does this clause affect you?

Under this clause, each trip request results in disclosure of the rider's name and location to a driver, and each delivery order results in disclosure of delivery address and order details to the merchant. The data governance obligations applicable to these recipients are governed by Uber's contracts with those parties rather than directly by this policy.

Is ConductAtlas affiliated with Uber?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Uber.