Twilio's privacy notice now includes a specific statement that it does not sell personal data to third parties for marketing or promotional purposes. The prior language stated the company does not sell data generally. The updated version narrows this commitment by specifying that while certain categories of personal data may be shared for business purposes, mobile information specifically will not be shared or sold for marketing or promotional purposes. This creates a more detailed disclosure of what data may or may not be used for marketing.
The updated privacy notice now specifies that mobile information will not be shared or sold for marketing or promotional purposes, though the policy states that certain categories of personal data may still be shared for other business purposes. The change provides greater clarity about which data types receive explicit marketing-use restrictions versus which data may be used for other business operations. You can review Twilio's privacy notice to understand which specific data categories fall under each category of permitted sharing.
→ Review Twilio's privacy notice to understand which specific data categories may be shared for business purposes beyond marketing restrictions
Updated to specify that mobile information will not be sold or shared for marketing purposes, but permits other personal data to be shared for business purposes.
This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology
Twilio has added explicit language clarifying that mobile information will not be sold or shared for marketing purposes, while permitting other personal data categories to be shared for business purposes. This change appears to be …
Regulatory exposure, obligation change, escalation trigger, board-ready language, and recommended action for legal and compliance teams.
Unlock the full institutional analysis — InsightConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-001549.
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Twilio's Privacy Notice table of contents was updated on July 3, 2026 to remove the reference to 'GDPR Customer Data …
Twilio removed two references from its Terms of Service navigation and index on July 3, 2026. The document previously listed …
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