When 75 or more similar arbitration demands are filed by claimants represented by the same or coordinating law firms, the claims are processed under JAMS Mass Arbitration Procedures, with aggregate consumer filing fees capped at $2,500 and a JAMS Process Administrator overseeing preliminary matters.
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This provision establishes a distinct procedural track for coordinated consumer claims that meet the 75-demand threshold, which may affect the pace and structure of resolution for large-scale consumer disputes. The aggregate $2,500 consumer fee cap in mass arbitration contexts is operationally distinct from the $250 per-claimant filing fee applicable to individual arbitrations.
Interpretive note: The operational implications of the JAMS Process Administrator's authority and the interaction between mass arbitration procedures and individual arbitration rights depend on JAMS external rules that may be updated independently of this document.
Introduces specific procedures for class/mass arbitrations with 75+ claimants, potentially limiting collective legal action effectiveness.
View full change record →Under this clause, coordinated consumer claims filed by claimants represented by the same or cooperating law firms that reach 75 or more demands trigger a separate JAMS administrative process, with a JAMS Process Administrator overseeing procedural matters and an aggregate consumer fee cap of $2,500. The agreement specifies that mass arbitration procedures do not convert individual arbitrations into class or representative proceedings.
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Compare across platforms →"NOTICE REGARDING MASS ARBITRATION: In accordance with the JAMS Mass Arbitration Procedures and Guidelines, a Mass Arbitration is defined as 75 or more similar demands for arbitration filed against the same party or related parties by individual claimants represented by either the same law firm or law firms acting in coordination. For the avoidance of doubt, a Mass Arbitration will be administered in accordance with the JAMS Mass Arbitration Procedures and Guidelines, except as modified by the Terms. As indicated, the JAMS Mass Arbitration Procedures and Guidelines are available at https://jamsadr.com. In a Mass Arbitration, JAMS may designate a Process Administrator to hear and determine preliminary and administrative matters... When a Mass Arbitration is filed pursuant to these Terms, the parties agree to pay JAMS's initial filing fee as set forth in the JAMS Mass Arbitration Procedures Fee Schedule, available at https://jamsadr.com. If JAMS' Mass Arbitration Procedures Fee Schedule is applicable, the most that consumers, in the aggregate, may be required to pay is $2,500.Excerpt from Ticketmaster's Terms of Use
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This provision establishes a distinct procedural track for coordinated consumer claims that meet the 75-demand threshold, which may affect the pace and structure of resolution for large-scale consumer disputes. The aggregate $2,500 consumer fee cap in mass arbitration contexts is operationally distinct from the $250 per-claimant filing fee applicable to individual arbitrations.
Under this clause, coordinated consumer claims filed by claimants represented by the same or cooperating law firms that reach 75 or more demands trigger a separate JAMS administrative process, with a JAMS Process Administrator overseeing procedural matters and an aggregate consumer fee cap of $2,500. The agreement specifies that mass arbitration procedures do not convert individual arbitrations into class or …
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