When you post a review, photo, or any other content on Ticketmaster's platform, you give Ticketmaster a permanent, worldwide, royalty-free right to use, share, and modify that content in any way and on any platform.
This analysis describes what Ticketmaster's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This license is broad in scope and has no explicit time limit, meaning content you post, including photos or reviews, could be used by Ticketmaster in marketing or other commercial contexts without additional payment or your specific approval.
Any content you submit to Ticketmaster, including event reviews, photos, and comments, can be used commercially by the company globally and without compensation, under a license that appears to persist indefinitely.
How other platforms handle this
By posting or submitting any material to the Products or Services (including, without limitation, any feedback, comments, images, videos, photographs, or other content), you grant Headspace a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, sublicensable, and transferable license to u...
"Content" means anything you or your Customers create or make available through the Service in connection with your Account, including your intellectual property (e.g. trademarks, trade names, service marks, and copyrighted works); the products or services you offer (e.g., courses, coaching, members...
By posting, uploading, inputting, providing or submitting your Content you grant Kit, its affiliated companies and necessary sublicensees permission to use your Content in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, trans...
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"By submitting, posting or displaying any reviews, comments, photos, videos or other content on or through our Services ('User Content'), you grant Ticketmaster a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display and distribute such User Content in any and all media or distribution methods now known or later developed.— Excerpt from Ticketmaster's Ticketmaster Terms of Use
(1) REGULATORY LANDSCAPE: Broad user content license clauses are standard in digital platform terms and are generally enforceable under US copyright law, provided users actually own the content they submit. The FTC has issued guidance on endorsement and testimonial use, which may interact with how Ticketmaster uses user reviews in advertising. GDPR Article 6 requires a lawful basis for processing personal data contained in user content for EU users, which may constrain the breadth of this license in practice. (2) GOVERNANCE EXPOSURE: Low to Medium. The license grant is broad but consistent with industry practice for consumer-facing digital platforms. The inclusion of sublicensing rights and the 'all media' scope warrants disclosure review for consumer-facing communications. (3) JURISDICTION FLAGS: EU and UK users may have rights under data protection law to object to or restrict processing of personal data embedded in user-generated content, notwithstanding the license grant. Some jurisdictions impose moral rights protections that may limit how user content can be modified or attributed. (4) CONTRACT AND VENDOR IMPLICATIONS: If Ticketmaster sublicenses user content to third-party marketing or advertising partners, data protection obligations may apply to those downstream transfers, particularly for EU/EEA users under GDPR. (5) COMPLIANCE CONSIDERATIONS: Legal teams should verify that consent mechanisms for user content submission are clearly linked to this license grant, and that the scope of commercial use is disclosed at the point of content creation rather than buried in terms.
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This license is broad in scope and has no explicit time limit, meaning content you post, including photos or reviews, could be used by Ticketmaster in marketing or other commercial contexts without additional payment or your specific approval.
Any content you submit to Ticketmaster, including event reviews, photos, and comments, can be used commercially by the company globally and without compensation, under a license that appears to persist indefinitely.
ConductAtlas has identified this type of provision across 26 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Ticketmaster.