Ticketmaster · Ticketmaster Terms of Use · View original document ↗

User Content License Grant

Medium severity High confidence Explicitdocumentlanguage Uncommon · 26 of 343 platforms
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Document Record

What it is

When you post a review, photo, or any other content on Ticketmaster's platform, you give Ticketmaster a permanent, worldwide, royalty-free right to use, share, and modify that content in any way and on any platform.

This analysis describes what Ticketmaster's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This license is broad in scope and has no explicit time limit, meaning content you post, including photos or reviews, could be used by Ticketmaster in marketing or other commercial contexts without additional payment or your specific approval.

Consumer impact (what this means for users)

Any content you submit to Ticketmaster, including event reviews, photos, and comments, can be used commercially by the company globally and without compensation, under a license that appears to persist indefinitely.

How other platforms handle this

Headspace Medium

By posting or submitting any material to the Products or Services (including, without limitation, any feedback, comments, images, videos, photographs, or other content), you grant Headspace a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, sublicensable, and transferable license to u...

Kajabi Medium

"Content" means anything you or your Customers create or make available through the Service in connection with your Account, including your intellectual property (e.g. trademarks, trade names, service marks, and copyrighted works); the products or services you offer (e.g., courses, coaching, members...

ConvertKit Medium

By posting, uploading, inputting, providing or submitting your Content you grant Kit, its affiliated companies and necessary sublicensees permission to use your Content in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, trans...

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
By submitting, posting or displaying any reviews, comments, photos, videos or other content on or through our Services ('User Content'), you grant Ticketmaster a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display and distribute such User Content in any and all media or distribution methods now known or later developed.

— Excerpt from Ticketmaster's Ticketmaster Terms of Use

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: Broad user content license clauses are standard in digital platform terms and are generally enforceable under US copyright law, provided users actually own the content they submit. The FTC has issued guidance on endorsement and testimonial use, which may interact with how Ticketmaster uses user reviews in advertising. GDPR Article 6 requires a lawful basis for processing personal data contained in user content for EU users, which may constrain the breadth of this license in practice. (2) GOVERNANCE EXPOSURE: Low to Medium. The license grant is broad but consistent with industry practice for consumer-facing digital platforms. The inclusion of sublicensing rights and the 'all media' scope warrants disclosure review for consumer-facing communications. (3) JURISDICTION FLAGS: EU and UK users may have rights under data protection law to object to or restrict processing of personal data embedded in user-generated content, notwithstanding the license grant. Some jurisdictions impose moral rights protections that may limit how user content can be modified or attributed. (4) CONTRACT AND VENDOR IMPLICATIONS: If Ticketmaster sublicenses user content to third-party marketing or advertising partners, data protection obligations may apply to those downstream transfers, particularly for EU/EEA users under GDPR. (5) COMPLIANCE CONSIDERATIONS: Legal teams should verify that consent mechanisms for user content submission are clearly linked to this license grant, and that the scope of commercial use is disclosed at the point of content creation rather than buried in terms.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC's endorsement and testimonial guidelines may apply if Ticketmaster uses user reviews or content in advertising without adequate disclosure
    File a complaint →

Provision details

Document information
Document
Ticketmaster Terms of Use
Entity
Ticketmaster
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-005218
Document ID
CA-D-00283
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
37107005232426d81bbbb55ffb7515df49d22f31b779668d3953f5708c7caa11
Analysis generated
May 10, 2026 03:54 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Ticketmaster
Document: Ticketmaster Terms of Use
Record ID: CA-P-005218
Captured: 2026-05-10 03:54:24 UTC
SHA-256: 37107005232426d8…
URL: https://conductatlas.com/platform/ticketmaster/ticketmaster-terms-of-use/user-content-license-grant/
Accessed: June 28, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Ticketmaster's User Content License Grant clause do?

This license is broad in scope and has no explicit time limit, meaning content you post, including photos or reviews, could be used by Ticketmaster in marketing or other commercial contexts without additional payment or your specific approval.

How does this clause affect you?

Any content you submit to Ticketmaster, including event reviews, photos, and comments, can be used commercially by the company globally and without compensation, under a license that appears to persist indefinitely.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 26 platforms. See the full comparison.

Is ConductAtlas affiliated with Ticketmaster?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Ticketmaster.