Users must defend and indemnify Ticketmaster, its officers, directors, agents, event organizers, suppliers, advertisers, and sponsors against all claims, damages, and legal fees arising from the user's misuse of the Marketplace, third-party rights violations, negligence, or terms violations.
This analysis describes what Ticketmaster's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision extends the user's indemnification obligation to cover event organizers, suppliers, advertisers, and sponsors in addition to Ticketmaster itself, and grants Ticketmaster the right to assume exclusive control of any covered claim and require user cooperation in mounting defenses. The breadth of covered parties and Ticketmaster's right to control defense strategy are operationally significant for users who may face third-party claims.
Interpretive note: Enforceability of consumer indemnification clauses extending to third-party advertisers and sponsors varies by jurisdiction and may be constrained by applicable consumer protection law.
Requires users to cover Ticketmaster's legal costs and defend the company against wide range of claims, shifting substantial liability and expense burden to consumers.
View full change record →The agreement requires users to cover legal fees and damages for Ticketmaster, event organizers, advertisers, and sponsors if a third-party claim arises from the user's conduct on the Marketplace, including content the user posts. Ticketmaster may also take over defense of such claims and require the user to cooperate.
Cross-platform context
See how other platforms handle Indemnification Obligation and similar clauses.
Compare across platforms →"You agree to defend, indemnify, and hold us and our officers, directors, employees, agents, Event Organizers, suppliers, advertisers, and sponsors harmless from and against any and all claims, damages, losses and expenses of any kind (including reasonable legal fees and costs) arising from or related to (1) your misuse of the Marketplace and/or the Content (including your User Content), (2) your violation of the rights of any third-party, (3) your negligence or willful misconduct, or (4) your violation of these Terms, including the Other Policies, or any applicable law or regulation. We reserve the right to take exclusive control and defense of any claim, and you will cooperate fully with us in asserting any available defenses.Excerpt from Ticketmaster's Terms of Use
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This provision extends the user's indemnification obligation to cover event organizers, suppliers, advertisers, and sponsors in addition to Ticketmaster itself, and grants Ticketmaster the right to assume exclusive control of any covered claim and require user cooperation in mounting defenses. The breadth of covered parties and Ticketmaster's right to control defense strategy are operationally significant for users who may face …
The agreement requires users to cover legal fees and damages for Ticketmaster, event organizers, advertisers, and sponsors if a third-party claim arises from the user's conduct on the Marketplace, including content the user posts. Ticketmaster may also take over defense of such claims and require the user to cooperate.
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