You must be at least 13 to use Ticketmaster, and if you are under 18 you need a parent or guardian's consent — Ticketmaster does not verify age and relies on users self-certifying compliance.
This analysis describes what Ticketmaster's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Ticketmaster does not independently verify users' ages, meaning minors can access the platform and enter into legally binding financial transactions without parental knowledge, creating COPPA compliance risk.
Children under 13 are prohibited from using Ticketmaster's services, but the platform relies on self-reported age confirmation rather than verification — meaning minors' data may be collected without the parental consent required by COPPA, and any purchases made by minors create contract enforceability questions.
How other platforms handle this
The Services are not directed to children who are under the age of 13. OpenSea does not knowingly collect personally identifiable information from children under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to remove such infor...
The Services are not directed to children under the age of 13. We comply with the Children's Online Privacy Protection Act (COPPA). If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you a...
The Service is not directed to children under the age of 13. We do not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register for the Service. If we learn that we have collected personal information from a child under age 13, we will ...
Monitoring
Ticketmaster has changed this document before.
Receive same-day alerts, structured change summaries, and monitoring for up to 10 platforms.
"You affirm that you are either more than 18 years of age, or an emancipated minor, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms of Use, and to abide by and comply with these Terms of Use. In any case, you affirm that you are over the age of 13, as the Services are not intended for children under 13.— Excerpt from Ticketmaster's Ticketmaster Terms of Use
REGULATORY FRAMEWORK: Children's Online Privacy Protection Act (COPPA, 15 U.S.C. §6501 et seq.) and FTC Rule (16 C.F.R. Part 312) require verifiable parental consent before collecting personal information from children under 13; enforcement is by the FTC with civil penalties up to $51,744 per violation per day (as adjusted). The FTC's 2022 COPPA policy statement expanded its interpretation of knowing collection from children. GDPR Article 8 requires parental consent for data processing of children under 16 (or lower age set by member state) in the EU; UK Children's Code (Age Appropriate Design Code) imposes additional obligations for services likely accessed by children.
Full compliance analysis
Regulatory citations, enforcement risk, and due diligence action items.
Free: track 1 platform + weekly digest. Watcher: 10 platforms + same-day alerts. No credit card required.
Professional Governance Intelligence
Need to monitor specific governance provisions?
Professional includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.
Built from archived source documents, structured governance mappings, and historical version tracking.
Ticketmaster does not independently verify users' ages, meaning minors can access the platform and enter into legally binding financial transactions without parental knowledge, creating COPPA compliance risk.
Children under 13 are prohibited from using Ticketmaster's services, but the platform relies on self-reported age confirmation rather than verification — meaning minors' data may be collected without the parental consent required by COPPA, and any purchases made by minors create contract enforceability questions.
ConductAtlas has identified this type of provision across 5 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Ticketmaster.