You must be at least 13 to use Ticketmaster, and if you are under 18 you need a parent or guardian's consent — Ticketmaster does not verify age and relies on users self-certifying compliance.
This analysis describes what Ticketmaster's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The provision implements age-gating requirements aligned with COPPA (Children's Online Privacy Protection Act) and general contract law principles regarding legal capacity. It establishes the entity's baseline age eligibility criteria and allocates responsibility for age verification and parental authorization to the user at account creation.
Children under 13 are prohibited from using Ticketmaster's services, but the platform relies on self-reported age confirmation rather than verification — meaning minors' data may be collected without the parental consent required by COPPA, and any purchases made by minors create contract enforceability questions.
How other platforms handle this
You must be at least 13 years old to use our Services. If you are under 18, you must have your parent or guardian's permission to use our Services. Certain Services or features may have higher age requirements.
Without limiting the generality of the foregoing, any access to, or use of, the Service by anyone who is a minor (which is under the age of 18 in most jurisdictions) in any applicable jurisdiction (a "Minor") is strictly prohibited and in violation of these Terms, unless such access and/or use is su...
"You affirm that you are either more than 18 years of age, or an emancipated minor, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms of Use, and to abide by and comply with these Terms of Use. In any case, you affirm that you are over the age of 13, as the Services are not intended for children under 13.Excerpt from Ticketmaster's Terms of Use
REGULATORY FRAMEWORK: Children's Online Privacy Protection Act (COPPA, 15 U.S.C.
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The provision implements age-gating requirements aligned with COPPA (Children's Online Privacy Protection Act) and general contract law principles regarding legal capacity. It establishes the entity's baseline age eligibility criteria and allocates responsibility for age verification and parental authorization to the user at account creation.
Children under 13 are prohibited from using Ticketmaster's services, but the platform relies on self-reported age confirmation rather than verification — meaning minors' data may be collected without the parental consent required by COPPA, and any purchases made by minors create contract enforceability questions.
ConductAtlas has identified this type of provision across 2 platforms. See the full comparison.
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