You must be at least 13 to use Ticketmaster, and if you are under 18 you need a parent or guardian's consent — Ticketmaster does not verify age and relies on users self-certifying compliance.
This analysis describes what Ticketmaster's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The provision implements age-gating requirements aligned with COPPA (Children's Online Privacy Protection Act) and general contract law principles regarding legal capacity. It establishes the entity's baseline age eligibility criteria and allocates responsibility for age verification and parental authorization to the user at account creation.
Children under 13 are prohibited from using Ticketmaster's services, but the platform relies on self-reported age confirmation rather than verification — meaning minors' data may be collected without the parental consent required by COPPA, and any purchases made by minors create contract enforceability questions.
How other platforms handle this
The Services are intended for users who are 13 years of age or older. If you are under 13 years of age, you are not permitted to use the Services. By using the Services, you represent and warrant that you are 13 years of age or older. If you are between 13 and 18 years of age, you may only use the S...
The Services are not directed to children who are under the age of 13. OpenSea does not knowingly collect personally identifiable information from children under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to remove such infor...
The Services are not directed to children under the age of 13. We comply with the Children's Online Privacy Protection Act (COPPA). If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you a...
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"You affirm that you are either more than 18 years of age, or an emancipated minor, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms of Use, and to abide by and comply with these Terms of Use. In any case, you affirm that you are over the age of 13, as the Services are not intended for children under 13.— Excerpt from Ticketmaster's Ticketmaster Terms of Use
REGULATORY FRAMEWORK: Children's Online Privacy Protection Act (COPPA, 15 U.S.C. §6501 et seq.) and FTC Rule (16 C.F.R. Part 312) require verifiable parental consent before collecting personal information from children under 13; enforcement is by the FTC with civil penalties up to $51,744 per violation per day (as adjusted). The FTC's 2022 COPPA policy statement expanded its interpretation of knowing collection from children. GDPR Article 8 requires parental consent for data processing of children under 16 (or lower age set by member state) in the EU; UK Children's Code (Age Appropriate Design Code) imposes additional obligations for services likely accessed by children.
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The provision implements age-gating requirements aligned with COPPA (Children's Online Privacy Protection Act) and general contract law principles regarding legal capacity. It establishes the entity's baseline age eligibility criteria and allocates responsibility for age verification and parental authorization to the user at account creation.
Children under 13 are prohibited from using Ticketmaster's services, but the platform relies on self-reported age confirmation rather than verification — meaning minors' data may be collected without the parental consent required by COPPA, and any purchases made by minors create contract enforceability questions.
ConductAtlas has identified this type of provision across 8 platforms. See the full comparison.
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