You cannot use automated tools (bots) to buy tickets, and you cannot resell tickets purchased through Ticketmaster without their permission — violations can result in ticket cancellation and account termination.
This analysis describes what Ticketmaster's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Ticketmaster reserves the right to cancel tickets purchased in violation of this policy — including tickets bought by third-party resellers — which could leave a legitimate secondary purchaser with cancelled tickets and no recourse beyond arbitration.
If you bought tickets from a reseller who violated this policy, Ticketmaster can cancel those tickets and you may be left without entry to the event; your only recourse would be against the reseller, not Ticketmaster, and any Ticketmaster dispute would go through arbitration.
How other platforms handle this
All content on this Internet site ("the delta.com website") is owned or controlled by Delta Air Lines and is protected by worldwide copyright laws.
However, you must not distribute anything we've made unless we specifically agree to it. By "distribute anything we've made" what we mean is: give copies of our game software or content to anyone else; make commercial use of anything we've made; try to make money from anything we've made; or let oth...
Customer will not, and will not permit any other person (including any End User) to: ... (d) attempt to reverse engineer, decompile, or otherwise attempt to discover the source code or underlying components (e.g., algorithms, weights, or systems) of the Mistral AI Products, including using the Outpu...
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"You agree that you will not use any robot, spider, scraper or other automated means to access the Site for any purpose without our express written permission. Additionally, you agree that you will not: (i) take any action that imposes, or may impose in our sole discretion an unreasonable or disproportionately large load on our infrastructure; (ii) interfere or attempt to interfere with the proper working of the Site or any activities conducted on the Site; (iii) bypass any measures we may use to prevent or restrict access to the Site; (iv) use the Services for any commercial purpose or for any public display (commercial or non-commercial) without our express written permission; (v) resell or attempt to resell tickets purchased through the Services in violation of our ticket resale policy.— Excerpt from Ticketmaster's Ticketmaster Terms of Use
REGULATORY FRAMEWORK: State ticket scalping laws vary significantly — California Business and Professions Code §22503 et seq., New York Arts and Cultural Affairs Law §25.07, and similar statutes in other states regulate ticket resale. The Better Online Ticket Sales (BOTS) Act of 2016 (15 U.S.C. §45c) prohibits the use of automated software to bypass security measures on ticketing websites and is enforced by the FTC. FTC Act Section 5 applies to deceptive ticket pricing and resale fee disclosures.
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Ticketmaster reserves the right to cancel tickets purchased in violation of this policy — including tickets bought by third-party resellers — which could leave a legitimate secondary purchaser with cancelled tickets and no recourse beyond arbitration.
If you bought tickets from a reseller who violated this policy, Ticketmaster can cancel those tickets and you may be left without entry to the event; your only recourse would be against the reseller, not Ticketmaster, and any Ticketmaster dispute would go through arbitration.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Ticketmaster.