Ticketmaster can cancel your account, remove your content, and cancel your ticket orders at any time and for any reason they decide is harmful to their interests — with no obligation to explain or compensate you.
This analysis describes what Ticketmaster's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause establishes Ticketmaster's discretionary authority to enforce compliance with its terms and applicable law through account termination and service suspension, without requiring advance notice or specific procedural steps prior to enforcement action.
Ticketmaster can terminate your account and cancel your outstanding ticket orders based solely on its own judgment about what harms its interests, potentially leaving you without tickets you paid for and no recourse except through the arbitration process.
How other platforms handle this
Use another user's account or share your account with another person;
You are responsible for maintaining the secrecy of your unique password and account information at all times.
If you do not have a social security number you may still be eligible to open a limited Revolut personal account.
"Ticketmaster reserves the right to refuse service, terminate accounts, terminate your rights to use the Services, remove or edit content, or cancel orders in its discretion, including without limitation, if Ticketmaster believes that user conduct violates applicable law or is harmful to the interests of Ticketmaster, its subsidiaries, affiliates, business partners, other users, or any other person or entity.Excerpt from Ticketmaster's Terms of Use
REGULATORY FRAMEWORK: FTC Act Section 5 governs unfair or deceptive practices including account termination without adequate notice or refund; state UDAP statutes apply similarly.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Search "[your state] attorney general consumer complaint" to find your state's direct complaint form
Get the research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.
This clause establishes Ticketmaster's discretionary authority to enforce compliance with its terms and applicable law through account termination and service suspension, without requiring advance notice or specific procedural steps prior to enforcement action.
Ticketmaster can terminate your account and cancel your outstanding ticket orders based solely on its own judgment about what harms its interests, potentially leaving you without tickets you paid for and no recourse except through the arbitration process.
ConductAtlas has identified this type of provision across 265 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Ticketmaster.