Ticketmaster acknowledges user rights to access their personal data and to control marketing preferences, with the full scope of rights detailed in the Your Choices and Rights section of the policy.
This analysis describes what Ticketmaster's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Understanding what data rights you have and how to exercise them is essential for managing your privacy, and Ticketmaster commits to providing access mechanisms, though the specific scope of rights varies depending on your country of residence.
Interpretive note: The specific scope of rights available, response timelines, and mechanisms for exercising rights are referenced but not fully described in the policy text provided; the full rights section would need to be reviewed to assess completeness.
The updated policy establishes that Ticketmaster may collect biometric information in limited circumstances where necessary for service delivery or required by law, with additional safeguards and advance notice. The policy now discloses that event photography and video may be captured and used in marketing materials, with a stated right to object where Ticketmaster controls the filming. Communications may now occur through messaging services in addition to existing channels. These disclosures inform you of practices Ticketmaster may engage in, but operational impact depends on whether and how these practices are implemented in your jurisdiction or event context.
View change record →New provision summarizes user privacy rights including data access and marketing opt-out in simplified language.
View full change record →You have the right to access the personal information Ticketmaster holds about you and to manage your marketing preferences, and additional rights such as correction, deletion, and data portability may apply depending on your jurisdiction.
How other platforms handle this
You may contact our privacy team with any requests of disclosure, correction, or deletion of your personal information. You may also request suspension of use or suspension of sharing of your personal information with certain third parties.
Your organization may allow you to access and export your data in order to back it up or transfer it to a service outside of Google.
EU, UK, and Swiss individuals have the right to obtain our confirmation of whether we maintain personal information relating to you in the United States. Upon request, we will provide you with access to the personal information that we hold about you.
"Among other rights, you can choose whether to receive marketing from us. You also have the right to access the information we have about you.Excerpt from Ticketmaster's Privacy Policy
REGULATORY LANDSCAPE: Data subject rights are governed by GDPR Articles 15 through 22 for EU and UK users, CCPA and CPRA for California residents including rights to know, delete, correct, and opt out of sale …
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Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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Understanding what data rights you have and how to exercise them is essential for managing your privacy, and Ticketmaster commits to providing access mechanisms, though the specific scope of rights varies depending on your country of residence.
You have the right to access the personal information Ticketmaster holds about you and to manage your marketing preferences, and additional rights such as correction, deletion, and data portability may apply depending on your jurisdiction.
ConductAtlas has identified this type of provision across 289 platforms. See the full comparison.
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