This analysis describes what Ticketmaster's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
User personal information is transferred to third-party Event Partners for operational purposes, meaning data reaches parties outside Ticketmaster for each event attended.
The updated policy establishes that Ticketmaster may collect biometric information in limited circumstances where necessary for service delivery or required by law, with additional safeguards and advance notice. The policy now discloses that event photography and video may be captured and used in marketing materials, with a stated right to object where Ticketmaster controls the filming. Communications may now occur through messaging services in addition to existing channels. These disclosures inform you of practices Ticketmaster may engage in, but operational impact depends on whether and how these practices are implemented in your jurisdiction or event context.
View change record →A user's information may be received by third-party promoters or venues for event management purposes without requiring additional user consent at the point of sharing.
How other platforms handle this
Protect us, our business, our users, and others, for example to enforce our terms of service, prevent spam or other unwanted communications, and investigate or protect against fraud
we may use, retain or share information with law enforcement or others in circumstances where a person's vital interests require protection, such as in the case of emergencies.
Any such de-identified genetic information and phenotypic information we share with third parties for research purposes is done in accordance with Part 46 (beginning with Section 46.101) of Title 45 of the Code of Federal Regulations.
"We share your information with Event Partner(s), such as the promoter or venue, to enable them to run the event, allocate seating or notify you if there has been a change to the eventExcerpt from Ticketmaster's Privacy Policy
ConductAtlas detected a major restructuring of Meta’s privacy policy that removed detailed consumer rights disclosures and relocated them to separate documents.
Your genetic data may be transferred to a new owner as a business asset. Here is what the Terms of Service actually say and what you can do right now.
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User personal information is transferred to third-party Event Partners for operational purposes, meaning data reaches parties outside Ticketmaster for each event attended.
A user's information may be received by third-party promoters or venues for event management purposes without requiring additional user consent at the point of sharing.
ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.
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