This analysis describes what Ticketmaster's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
There is no time limit on data retention while an account is active, meaning accumulated personal data is held indefinitely unless the account is closed.
The updated policy establishes that Ticketmaster may collect biometric information in limited circumstances where necessary for service delivery or required by law, with additional safeguards and advance notice. The policy now discloses that event photography and video may be captured and used in marketing materials, with a stated right to object where Ticketmaster controls the filming. Communications may now occur through messaging services in addition to existing channels. These disclosures inform you of practices Ticketmaster may engage in, but operational impact depends on whether and how these practices are implemented in your jurisdiction or event context.
View change record →A user's personal data processed by Ticketmaster is retained without a defined expiry date for as long as the account remains open.
How other platforms handle this
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in the course of providing the Services, we may create, collect and/or maintain de-personalized information, which we may retain indefinitely.
We keep some data until you delete your Google Account, such as information about how often you use Gemini Apps.
"So long as your account remains active we will continue to retain the information we have processed about you.Excerpt from Ticketmaster's Privacy Policy
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There is no time limit on data retention while an account is active, meaning accumulated personal data is held indefinitely unless the account is closed.
A user's personal data processed by Ticketmaster is retained without a defined expiry date for as long as the account remains open.
ConductAtlas has identified this type of provision across 274 platforms. See the full comparison.
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