Provision record
T-Mobile · T-Mobile Terms and Conditions · View original document ↗

Limitation on Direct and Actual Damages Only

High severity High confidence Explicitdocumentlanguage Common · 292 of 352 platforms

Key Facts

What does T-Mobile limit claims for damages to?
T-Mobile limits claims for damages or other monetary relief between the customer and T-Mobile to direct and actual damages, regardless of the theory of liability.
Are claims between the customer and T-Mobile limited to direct and actual damages?
T-Mobile limits claims for damages or other monetary relief between the customer and T-Mobile to direct and actual damages, regardless of the theory of liability.
Get alerted the next time T-Mobile changes these terms. Follow T-Mobile →
Share 𝕏 Share in Share 🔒 PDF
Recent governance activity T-Mobile recorded 2 documented changes in the last 30 days.
Follow T-Mobile →
Monitor governance changes for T-Mobile Monitor emails you the same day this changes. The archive stays free.
Follow T-Mobile →

Get the weekly research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean. No account.

This analysis describes what T-Mobile's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This mutual limitation bars recovery of consequential, punitive, or other non-direct damages in any dispute between the customer and T-Mobile under any legal theory.

Recent Activity

This document changed recently

Medium Jul 14, 2026

The updated terms expand T-Mobile's authority to suspend or terminate service by explicitly including theft and unlawful conduct as grounds for suspension or service denial, beyond the previously stated prohibited uses. The agreement also clarifies that price commitments embedded in Rate Plans do not automatically extend to new technologies, features, or services unless expressly stated, meaning customers cannot assume their locked price applies if T-Mobile introduces new offerings. Additionally, the terms now state that reconnection or restoration of service after suspension may incur a fee. These changes modify the conditions under which service can be interrupted and the predictability of pricing as services evolve.

View change record →

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 4461 other provisions on other platforms.

Consumer impact (what this means for users)

Customers cannot recover damages beyond direct and actual damages from T-Mobile, no matter what legal theory they assert.

How other platforms handle this

Tinder Medium

TINDER ASSUMES NO RESPONSIBILITY FOR ANY CONTENT THAT YOU OR ANOTHER USER OR THIRD PARTY POSTS, SENDS, RECEIVES, AND/OR ACTS ON THROUGH OUR SERVICES, NOR DOES TINDER ASSUME ANY RESPONSIBILITY FOR THE IDENTITY, INTENTIONS...

Perplexity AI Medium

we do not warrant that Offering descriptions are accurate, complete, reliable, current, or error-free.

Skillshare Medium

Please note that these third parties are responsible for their own privacy practices.

See all platforms with this clause type →

Monitoring

T-Mobile has changed this document before.

Receive same-day alerts, structured change summaries, and monitoring for up to 20 platforms.

Follow T-Mobile → Or create a free account →
▸ View Original Clause Language DOCUMENT RECORD
"
you and we each agree to limit claims for damages, or other monetary relief against each other to direct and actual damages regardless of the theory of liability

Excerpt from T-Mobile's Terms and Conditions

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
T-Mobile Terms and Conditions
Entity
T-Mobile
Document last updated
May 5, 2026
Tracking information
First tracked
April 28, 2026
Last verified
July 9, 2026
Record ID
CA-P-038902
Document ID
CA-D-00341
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
351c01a04998b033746b3377d33cb408b6a1ffbc8b10d151b8626be8c5b4117a
Analysis generated
April 28, 2026 06:04 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: T-Mobile
Document: T-Mobile Terms and Conditions
Record ID: CA-P-038902
Captured: 2026-04-28 06:04:53 UTC
SHA-256: 351c01a04998b033…
URL: https://conductatlas.com/platform/t-mobile/t-mobile-terms-and-conditions/provision/CA-P-038902/limitation-on-direct-and-actual-damages-only/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Governance intelligence across arbitration, AI governance, data rights, indemnification, and retention

Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.

Frequently Asked Questions

What does T-Mobile's Limitation on Direct and Actual Damages Only clause do?

This mutual limitation bars recovery of consequential, punitive, or other non-direct damages in any dispute between the customer and T-Mobile under any legal theory.

How does this clause affect you?

Customers cannot recover damages beyond direct and actual damages from T-Mobile, no matter what legal theory they assert.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 292 platforms. See the full comparison.

Is ConductAtlas affiliated with T-Mobile?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by T-Mobile.