When your agreement with Synthesia ends, your access stops immediately, and your data will be handled according to the Data Processing Agreement, which may mean deletion rather than return unless otherwise agreed.
This analysis describes what Synthesia's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause creates a defined operational framework for service discontinuation, specifying that access termination is immediate while establishing a data handling process tied to the Data Processing Agreement and preserving certain contractual obligations post-termination to maintain enforceability of provisions designed to survive (such as confidentiality or indemnification).
Interpretive note: The specific data deletion or return timeline is governed by the separately referenced Data Processing Agreement, which is not reproduced in the main terms, creating uncertainty about exact post-termination data handling timelines without reviewing the DPA.
Upon termination, customers lose immediate access to the platform and all content stored there, and should export all necessary assets before the agreement ends, as the DPA will govern whether data is returned or deleted.
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We may suspend or terminate your access to the Services at any time for any reason, including if we determine you have violated these Terms. You may stop using our Services at any time. Upon termination, your right to use the Services will immediately cease.
I.2.a. Each party may terminate these Terms at any time for convenience with Notice, except Anthropic must provide 30 days prior Notice. I.2.b. Either party may terminate these Terms for the other party's material breach by providing 30 days prior Notice detailing the nature of the breach unless cur...
Google may suspend or terminate your access to our generative AI services if you violate these policies. In cases of severe or repeated violations, we may also suspend or terminate your Google Account.
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"Upon termination or expiry of this Agreement for any reason: (i) your right to access and use the Services will immediately cease; (ii) you must immediately cease all use of the Services; (iii) Synthesia will delete or return all Customer Data in accordance with the Data Processing Agreement; and (iv) any provisions of this Agreement that by their nature should survive termination will remain in force.— Excerpt from Synthesia's Synthesia Terms of Service
REGULATORY LANDSCAPE: The post-termination data handling provision engages GDPR Article 28(3)(g), which requires processors to delete or return personal data at the controller's choice at the end of services. The DPA governs the specific deletion timelines and return mechanisms. UK GDPR imposes equivalent requirements. Customers with regulatory data retention obligations should confirm that the DPA's deletion timelines are compatible with those requirements. GOVERNANCE EXPOSURE: Medium. The immediate cessation of access upon termination, without a specified transition period, creates operational risk for enterprise customers who may need time to migrate content or workflows. Procurement teams should negotiate transition assistance and a defined data retrieval window as part of enterprise agreements. JURISDICTION FLAGS: GDPR and UK GDPR customers have specific rights to data return or deletion, which the DPA must address in compliance with Article 28. Customers in highly regulated industries (financial services, healthcare) may have mandatory data retention requirements that interact with Synthesia's deletion timelines. CONTRACT AND VENDOR IMPLICATIONS: Enterprise customers should negotiate a minimum transition period post-termination during which data remains accessible for export, and should confirm the data return format and timeline in the DPA before signing. The survival clause means indemnification and governing law provisions remain enforceable after termination. COMPLIANCE CONSIDERATIONS: Customers should implement a data export procedure to be executed before or at termination, and should confirm with Synthesia the format in which Customer Data will be returned or the timeline for deletion confirmation. Legal teams should review survival provisions to identify ongoing obligations post-termination.
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The clause creates a defined operational framework for service discontinuation, specifying that access termination is immediate while establishing a data handling process tied to the Data Processing Agreement and preserving certain contractual obligations post-termination to maintain enforceability of provisions designed to survive (such as confidentiality or indemnification).
Upon termination, customers lose immediate access to the platform and all content stored there, and should export all necessary assets before the agreement ends, as the DPA will govern whether data is returned or deleted.
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