Provision record
MetaMask · MetaMask Terms of Use · View original document ↗

Unilateral Right to Modify or Discontinue Services

Medium severity Medium confidence Explicit document language Common · 265 of 352 platforms
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Document Record

What it is

MetaMask can change, pause, or shut down any feature or the entire service at any time without warning and without being responsible for any losses this causes you.

This analysis describes what MetaMask's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

If MetaMask discontinues a feature or the service itself while you have funds or ongoing transactions that depend on it, you have no contractual right to advance notice or compensation for resulting losses.

Interpretive note: Enforceability of no-notice modification clauses may be limited in EU and UK consumer contract contexts.

Recent Activity

This document changed recently

Medium Jul 1, 2026

The updated terms explicitly state that UK, EU, and EEA consumers retain statutory consumer protection rights that cannot be limited or excluded by the agreement, and that applicable local law prevails in the event of conflict with these terms. This adds clarity to the legal framework but does not change substantive protections for those users. The terms also clarify that mUSD is a third-party digital asset not issued by Consensys, treating it as a third-party service subject to the agreement's limitations on Consensys' responsibility for third-party services.

View change record →

Clause Stability Stable

0
Changes
5
Months Monitored
May 9, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 1898 other provisions on other platforms.

Consumer impact (what this means for users)

Users may find features they rely on, such as token swaps or staking, modified or removed without prior notice, potentially affecting their ability to access or manage their cryptocurrency at critical moments.

How other platforms handle this

Ring Medium

View and manage the services you authorized to link to your Ring account via Ring authentication, like Alexa, and IFTTT. You can remove any individual service, at any time.

Tinder Medium

Use another user's account or share your account with another person;

Leonardo AI Medium

Keep usernames and passwords secure and confidential, and protect them from misuse or being stolen.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Consensys reserves the right to change, suspend, or discontinue any aspect of the Services at any time, including hours of operation or availability of the Service or any feature, without notice and without liability.

Excerpt from MetaMask's Terms of Use

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: Unilateral modification and discontinuation clauses without notice engage with consumer protection standards under the FTC Act and with EU consumer rights frameworks, which generally require reasonable notice of material changes to consumer-facing …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

CFAA
United States Federal

Provision details

Document information
Document
MetaMask Terms of Use
Entity
MetaMask
Document last updated
May 5, 2026
Tracking information
First tracked
May 9, 2026
Last verified
May 9, 2026
Record ID
CA-P-007753
Document ID
CA-D-00279
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
ec778da38bbcefe66bb158a122292cc84dc176d488f25376d10df6d5db7058f7
Analysis generated
May 9, 2026 22:24 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: MetaMask
Document: MetaMask Terms of Use
Record ID: CA-P-007753
Captured: 2026-05-09 22:24:52 UTC
SHA-256: ec778da38bbcefe6…
URL: https://conductatlas.com/platform/metamask/metamask-terms-of-use/provision/CA-P-007753/unilateral-right-to-modify-or-discontinue-services/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does MetaMask's Unilateral Right to Modify or Discontinue Services clause do?

If MetaMask discontinues a feature or the service itself while you have funds or ongoing transactions that depend on it, you have no contractual right to advance notice or compensation for resulting losses.

How does this clause affect you?

Users may find features they rely on, such as token swaps or staking, modified or removed without prior notice, potentially affecting their ability to access or manage their cryptocurrency at critical moments.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 265 platforms. See the full comparison.

Is ConductAtlas affiliated with MetaMask?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by MetaMask.