If your use of Synthesia involves processing personal data (such as employee names, faces, or voices), a separate Data Processing Agreement governs how that data is handled, and that agreement is part of these terms.
This analysis describes what Synthesia's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The specific obligations, data subject rights, sub-processor disclosures, and security measures that protect your personal data under GDPR are governed by the DPA, which is not reproduced in the main terms and requires separate review.
Customers processing personal data through Synthesia must review the Data Processing Agreement separately to understand their full GDPR or UK GDPR obligations, including sub-processor lists, security standards, and data subject rights fulfillment mechanisms.
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"To the extent that Synthesia processes any personal data on your behalf in connection with the Services, such processing will be subject to the Data Processing Agreement (DPA) which is incorporated into this Agreement by reference. The DPA sets out the terms on which Synthesia will process personal data on your behalf.— Excerpt from Synthesia's Synthesia Terms of Service
REGULATORY LANDSCAPE: The incorporation of a DPA by reference directly engages GDPR Articles 28 and 29, which require written contracts between controllers and processors covering specific mandatory terms. UK GDPR imposes equivalent requirements. The DPA must satisfy all mandatory Article 28 requirements to be compliant, including provisions on sub-processors, audit rights, deletion, and security measures. Relevant enforcement authorities are EU supervisory authorities and the ICO. GOVERNANCE EXPOSURE: Medium. Incorporation by reference without reproducing the DPA in the main agreement means customers must locate, review, and maintain the DPA as a separate legal document. The current version of the DPA may be updated by Synthesia, and customers should confirm their notification rights regarding DPA changes, particularly regarding sub-processor additions. JURISDICTION FLAGS: EU and UK customers have direct GDPR obligations regarding their DPA with Synthesia as a processor. Customers transferring personal data from the EU or UK to Synthesia's infrastructure outside those jurisdictions should confirm that the DPA includes appropriate transfer mechanisms (Standard Contractual Clauses or UK IDTA). California customers should assess whether the DPA addresses CCPA service provider requirements. CONTRACT AND VENDOR IMPLICATIONS: Legal teams should obtain and review the current DPA as part of vendor onboarding, confirm the sub-processor list and notification process for additions, verify that audit rights are adequate for their regulatory obligations, and ensure data deletion timelines meet their requirements. The DPA should be treated as a standalone contractual document requiring separate signature or acceptance. COMPLIANCE CONSIDERATIONS: Data protection officers should map all personal data flows through the Synthesia platform and confirm alignment with the DPA terms, including lawful basis for processing, data minimization, and retention periods. The DPA should be reviewed annually or upon any material change to Synthesia's sub-processor list.
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The specific obligations, data subject rights, sub-processor disclosures, and security measures that protect your personal data under GDPR are governed by the DPA, which is not reproduced in the main terms and requires separate review.
Customers processing personal data through Synthesia must review the Data Processing Agreement separately to understand their full GDPR or UK GDPR obligations, including sub-processor lists, security standards, and data subject rights fulfillment mechanisms.
ConductAtlas has identified this type of provision across 1 platforms. See the full comparison.
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