Spotify · Spotify Privacy Policy

Voice Data Collection

Medium severity
Share 𝕏 Share in Share

What it is

If you use voice features in Spotify, the app records your voice and creates transcripts of those recordings.

Consumer impact (what this means for users)

Using Spotify's voice features means audio recordings of your voice and written transcripts are collected and processed by Spotify, which may raise concerns about how these recordings are stored, shared, or used beyond the immediate feature.

How other platforms handle this

Ticketmaster Medium

When you use our websites or apps, subject to your choices, we use tracking tools like browser cookies and web beacons and technology like GPS and WiFi to collect information about you. This information includes the browser and device you're using, your IP address, your location, the site you came f...

Comcast Medium

To understand how we collect and use information through the Services, please read our privacy policy, available at xfinity.com/privacy/policy.

Apple Medium

The personal data Apple collects depends on how you interact with Apple. When you create an Apple Account, apply for commercial credit, purchase a product, download a software update, register for a class at an Apple Store, connect to our services, contact us including by social media or participate...

See all platforms with this clause type →
Need full compliance memos? See Professional →

Why it matters (compliance & risk perspective)

Voice recordings and transcripts are sensitive personal data that may be used for analysis, service improvement, or advertising purposes, and their collection is subject to wiretapping, biometric, and privacy laws in several states.

View original clause language
If voice features are available in your market and where you've chosen to use a voice feature, we collect and process voice data. Voice data means audio recordings of your voice and transcripts of those recordings.

Institutional analysis (Compliance & legal intelligence)

1) REGULATORY FRAMEWORK: Voice data collection implicates CCPA/CPRA (Cal. Civ. Code §1798.140(v)(1)(B) — biometric information includes voiceprints, classified as sensitive personal information under CPRA §1798.121); Illinois BIPA (740 ILCS 14/10 — 'biometric identifier' includes voiceprints); Washington State Biometric Privacy regulations; California CIPA (Pen. Code §632) regarding recording of confidential communications; and FTC Act Section 5. The FTC and state AGs have enforcement authority. Illinois BIPA provides a private right of action. 2)

🔒

Compliance intelligence locked

Regulatory citations, enforcement risk, and due diligence action items.

Watcher $9.99/mo Professional $149/mo

Watcher: regulatory citations. Professional: full compliance memo.

Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive practices related to voice data collection and secondary use of recordings without adequate disclosure.
    File a complaint →
  • State AG
    State AGs in Illinois and California have specific enforcement authority over voiceprint and biometric data collection under BIPA and CPRA respectively.
    File a complaint →

Applicable regulations

EU AI Act
European Union
BIPA
Illinois, USA
CCPA/CPRA
California, USA
COPPA
United States Federal
CAN-SPAM
United States Federal
DMA
European Union
FCRA
United States Federal
GDPR
European Union
GLBA
United States Federal
HIPAA
United States Federal
TCPA
United States Federal
UK GDPR
United Kingdom

Provision details

Document information
Document
Spotify Privacy Policy
Entity
Spotify
Document last updated
April 16, 2026
Tracking information
First tracked
March 6, 2026
Last verified
April 9, 2026
Record ID
CA-P-002176
Document ID
CA-D-00036
Evidence Provenance
Source URL
Wayback Machine
SHA-256
20e7378325f90f73de8e5f0d9b2d1ec4523f9cf07b406b492edd5753b96f24ad
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Spotify | Document: Spotify Privacy Policy | Record: CA-P-002176
Captured: 2026-03-06 20:27:52 UTC | SHA-256: 20e7378325f90f73…
URL: https://conductatlas.com/platform/spotify/spotify-privacy-policy/voice-data-collection/
Accessed: April 29, 2026
Classification
Severity
Medium
Categories

Other provisions in this document

Related Analysis