This analysis describes what Spotify's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The obligation to remediate is qualified as 'reasonable steps' rather than a guarantee of complete deletion, and the remedy may extend to full account deletion, which directly affects the child's service access.
If Spotify discovers it holds personal data belonging to a child under the applicable Age Limit, Spotify may delete both the data and the associated account.
How other platforms handle this
If we become aware that such data has been collected, we will take appropriate steps to delete it.
If we learn that we've collected the personal data of a child under the age of 13 or 16, as applicable, we'll take reasonable steps to delete the personal data. This may require us to delete the Skillshare account...
If we become aware that a child has provided us with personal data without parental consent, we remove such data and terminate the child's account (except where we are required to retain all or a portion of such data for compliance purposes).
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"If we learn that we've collected the personal data of a child under the applicable Age Limit, we'll take reasonable steps to delete the personal data. This may require us to delete the Spotify account for that child.— Excerpt from Spotify's Spotify Privacy Policy
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The obligation to remediate is qualified as 'reasonable steps' rather than a guarantee of complete deletion, and the remedy may extend to full account deletion, which directly affects the child's service access.
If Spotify discovers it holds personal data belonging to a child under the applicable Age Limit, Spotify may delete both the data and the associated account.
ConductAtlas has identified this type of provision across 279 platforms. See the full comparison.
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