Sony PlayStation · PlayStation Terms of Service · View original document ↗

Maximum Liability Capped at Unused Wallet Funds

High severity High confidence Explicitdocumentlanguage Common · 286 of 352 platforms
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This analysis describes what Sony PlayStation's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The cap ties the maximum recoverable amount to a specific balance at a specific moment in time, which may be zero or minimal, materially restricting any financial remedy available to a user.

Consumer impact (what this means for users)

Any damages you could recover from Sony PlayStation are limited to your direct damages and cannot exceed the unused funds in your Wallet as of the date of termination.

How other platforms handle this

Leonardo AI Medium

If our Platform is not ordinarily used for personal, household or domestic use, our liability for a breach of your Consumer Law Rights is limited to either resupplying our Services, or paying the cost...

ActiveCampaign Medium

If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.

Netflix Medium

The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
OUR MAXIMUM LIABILITY UNDER THIS AGREEMENT OR WITH RESPECT TO YOUR USE OF OR ACCESS TO THE SERVICES IS LIMITED TO YOUR DIRECT DAMAGES, NOT TO EXCEED THE UNUSED FUNDS IN YOUR WALLET AS OF THE DATE OF TERMINATION.

— Excerpt from Sony PlayStation's PlayStation Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
PlayStation Terms of Service
Entity
Sony PlayStation
Document last updated
May 5, 2026
Tracking information
First tracked
May 20, 2026
Last verified
May 20, 2026
Record ID
CA-P-031494
Document ID
CA-D-00183
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
3490f6cf4ee99b139d79e5abb20f589e230f0b4379012d6bbd4606c4d8130d38
Analysis generated
May 20, 2026 21:02 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Sony PlayStation
Document: PlayStation Terms of Service
Record ID: CA-P-031494
Captured: 2026-05-20 21:02:03 UTC
SHA-256: 3490f6cf4ee99b13…
URL: https://conductatlas.com/platform/sony-playstation/playstation-terms-of-service/provision/CA-P-031494/maximum-liability-capped-at-unused-wallet-funds/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Sony PlayStation's Maximum Liability Capped at Unused Wallet Funds clause do?

The cap ties the maximum recoverable amount to a specific balance at a specific moment in time, which may be zero or minimal, materially restricting any financial remedy available to a user.

How does this clause affect you?

Any damages you could recover from Sony PlayStation are limited to your direct damages and cannot exceed the unused funds in your Wallet as of the date of termination.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.

Is ConductAtlas affiliated with Sony PlayStation?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Sony PlayStation.