Provision record
Sony PlayStation · PlayStation Terms of Service · View original document ↗

SIE May Restrict Abusive Users from Customer Support

Medium severity Explicit document language Common · 277 of 352 platforms
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This analysis describes what Sony PlayStation's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 1873 other provisions on other platforms.

How other platforms handle this

Runway Medium

you agree that you shall not attempt to re-register with or access the Services or any Company community through use of a different member name or otherwise...

StockX Medium

If StockX is unable to collect payment from a stored payment method, StockX may re-enable collection of amounts owed by offsetting against your outgoing payouts and restrict future changes to your payment settings.

Mailchimp Medium

Our moderators will thoughtfully consider any explanations and supplemental information provided by the Member when deciding whether to take action or reinstate access.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If you are rude to, or abuse or threaten, our employees, agents, or representatives...we may restrict you from contacting us by email or refuse to provide you with any further consumer support.

Excerpt from Sony PlayStation's PlayStation Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
PlayStation Terms of Service
Entity
Sony PlayStation
Document last updated
May 5, 2026
Tracking information
First tracked
May 20, 2026
Last verified
May 20, 2026
Record ID
CA-P-031322
Document ID
CA-D-00183
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
3490f6cf4ee99b139d79e5abb20f589e230f0b4379012d6bbd4606c4d8130d38
Analysis generated
May 20, 2026 21:02 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Sony PlayStation
Document: PlayStation Terms of Service
Record ID: CA-P-031322
Captured: 2026-05-20 21:02:03 UTC
SHA-256: 3490f6cf4ee99b13…
URL: https://conductatlas.com/platform/sony-playstation/playstation-terms-of-service/provision/CA-P-031322/sie-may-restrict-abusive-users-from-customer-support/
Accessed: Aug. 5, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Sony PlayStation's SIE May Restrict Abusive Users from Customer Support clause do?

The clause states: “If you are rude to, or abuse or threaten, our employees, agents, or representatives...we may restrict you from contacting us by email or refuse to provide you with any further consumer support.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 277 platforms. See the full comparison.

Is ConductAtlas affiliated with Sony PlayStation?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Sony PlayStation.