Provision record
Sony PlayStation · PlayStation Terms of Service · View original document ↗

Class Action Waiver in Arbitration

High severity High confidence Explicit document language Common · 199 of 352 platforms

Key Facts · in the document’s own words

On what basis must arbitration between the user and the Sony entity be conducted?
“YOU AND THE SONY ENTITY WITH WHICH YOU HAVE A DISPUTE AGREE THAT ARBITRATION WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS OR REPRESENTATIVE ACTION...”
Version CA-V-006811, captured Sept. 11, 2026 · live source ↗
Our reading, not the document’s words
Sony PlayStation requires that arbitration between the user and the Sony entity with which they have a dispute be conducted only on an individual basis and not as a class or representative action.
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This analysis describes what Sony PlayStation's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

By prohibiting class and representative actions in arbitration, Sony PlayStation eliminates the ability for users to pool claims, which can be significant when individual claims are small relative to litigation costs.

Consumer impact (what this means for users)

You cannot bring or participate in a class or representative arbitration against the relevant Sony entity; any arbitration must be conducted individually.

How other platforms handle this

Snapchat Medium

If you opt out of only the arbitration provisions, and not also the class action waiver, the class action waiver still applies. You may not opt out of only the class action waiver and not also the arbitration provisions.

Lyft Medium

This Arbitration Agreement also applies to claims between you and Lyft's service providers, including but not limited to background check providers and payment processors; and such service providers shall be considered intended third-party beneficiaries...

DoorDash Medium

if DoorDash makes any future material change to this Arbitration Agreement, it will not apply to any individual claim(s) that you had already provided notice of to DoorDash.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
YOU AND THE SONY ENTITY WITH WHICH YOU HAVE A DISPUTE AGREE THAT ARBITRATION WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS OR REPRESENTATIVE ACTION...

Excerpt from Sony PlayStation's PlayStation Terms of Service

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
PlayStation Terms of Service
Entity
Sony PlayStation
Tracking information
First captured by ConductAtlas
April 18, 2026
Text quoted from version
CA-V-006811, captured Sept. 11, 2026
Record ID
CA-P-031457
Document ID
CA-D-000183
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006811)
08caa41aca340351049d70bee90752811c112d8b5387d5feb929568eccc79ab0
Analysis generated
May 20, 2026 21:02 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-006811 (checked Oct. 5, 2026)
Citation Record
Entity: Sony PlayStation
Document: PlayStation Terms of Service
Record ID: CA-P-031457
Version: CA-V-006811
Captured: 2026-09-11 01:02:46 UTC
SHA-256: 08caa41aca340351…
URL: https://conductatlas.com/platform/sony-playstation/playstation-terms-of-service/provision/CA-P-031457/class-action-waiver-in-arbitration/
Accessed: Oct. 11, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Sony PlayStation's Class Action Waiver in Arbitration clause do?

By prohibiting class and representative actions in arbitration, Sony PlayStation eliminates the ability for users to pool claims, which can be significant when individual claims are small relative to litigation costs.

How does this clause affect you?

You cannot bring or participate in a class or representative arbitration against the relevant Sony entity; any arbitration must be conducted individually.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 199 platforms. See the full comparison.

Is ConductAtlas affiliated with Sony PlayStation?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Sony PlayStation.